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Council tax

The local taxation unit is responsible for the collection of your council tax and business rates for Walsall Council. These pages will help to answer some of your questions about our service and provide a number of online services.

Change in Discount

Please note that as from 1st April 2017 the 100% discount for the first seven days that a property is unoccupied and unfurnished will be withdrawn, meaning that there will be no discount if the property is unoccupied.

Care Leavers Discount

From 1st April 2017, Walsall Council will be introducing a 100% discount for Walsall Care leavers until they reach the age of 25


Visit us

You can call in to see us at the First Stop Shop in the main Civic Centre entrance in Darwall Street.

Our opening hours are:

  • Monday - 8.45am to 5.15pm
  • Tuesday - 8.45am to 5.15pm
  • Wednesday - 8.45am to 5.15pm
  • Thursday - 8.45am to 5.15pm
  • Friday - 8.45am to 4.45pm


Contact us

Local Taxation Service 
Walsall Council
PO Box 23

Enquiry line 0300 555 2851 
Payment line 0300 555 2852 (24 hours) 
Fax 01922 723337
Email counciltax@walsall.gov.uk

By texbox - for deaf or speech impaired users, access texbox or textphone on 01922 654000

You can use our online contact form for general enquiries, compliments and complaints.


Customer Satisfaction Survey

Please click the link below to complete the customer satisfaction survey and provide your feedback on the service you received today

Customer Satisfaction Survey


This page was last updated on 17 August 2017