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Council Tax

 
 
The local taxation unit is responsible for the collection of your council tax and business rates for Walsall Council. These pages will help to answer some of your questions about our service and provide a number of online services.

NEW: Council Tax Online Services available now

You can now go online and register to view your council tax account. Registering allows you to view your balance and past bills, set up direct debits, opt for paperless billing and apply for discounts, including the single occupancy discount, the student discount or exemption and the severely mentally impairment discount or exemption (both dependant on the number of adults). For more information please click here.

If you already have an online account and are unsure of what arrangements are in place to collect your council tax then please refer to our advice page here.

 

NEW – Council Tax Scams – Be Vigilant

For information on the latest scams that we have been made aware of by our residents, please see our Council Tax Scams page. If you have received communication you believe to be a scam, that we are not aware of, please contact us direct using one of the methods below.

 

Received a phone call, text message or email about your Council Tax?

If you are concerned about a recent phone call, text message or email you have received regarding arrears on your Council Tax account. 

Please click here for further information and examples of those messages.

 

Visit us

You can call in to see us at the First Stop Shop in the main Civic Centre entrance in Darwall Street.

Our opening hours are:

  • Monday - 8.45am to 5.15pm
  • Tuesday - 8.45am to 5.15pm
  • Wednesday - 8.45am to 5.15pm
  • Thursday - 8.45am to 5.15pm
  • Friday - 8.45am to 4.45pm

Contact us

Local Taxation Service 
Walsall Council
PO Box 23
Walsall
WS1 1TW

Enquiry line 0300 555 2851 
Payment line 0300 555 2852 (24 hours) 
Fax 01922 723337
Email counciltax@walsall.gov.uk

By texbox - for deaf or speech impaired users, access texbox or textphone on 01922 654000

You can use our online contact form for general enquiries, compliments and complaints.

Customer Satisfaction Survey

Please click the link below to complete the customer satisfaction survey and provide your feedback on the service you received today

Customer Satisfaction Survey