This is a new service - your feedback will help us to improve it.


Our new chatbot is now live

Published on

Welcome to your new chatbot, WALIS - Walsall’s interactive service

Image of a phone with a chat function

Our new chatbot will feature across all webpages. The 5 main functions of the chat bot to start with will be:

  • Bins and Recycling
  • Street Cleaning and Graffiti
  • School Admissions
  • Planning and Building Control
  • Council Tax and Benefits

This service will be able to help you, 24/7 and will sit in the bottom right hand corner of the site.

Your feedback is vital in shaping the way we shape our digital services – you’ll be presented with star rating in the chat – let us know how we did

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