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Market Position Statement 2025 - 2040 Community-Based Services Carers Support

Market Rating – Sufficiency Of Supply

It is considered that there is sufficiency of supply of carers support services currently, therefore this is rated green. This is a growth area where demand is increasing and there is unmet need for carers support.

Supply

Market Status - Quality Of Services

The service works collaboratively with commissioners and partners in the Borough. The quality is rated green. With recent developments within the Council, we are progressing improvements and links with Adult Social Care operational staff so that strong partnership working can be developed.

Quality is rated Green

The commissioned service is due to undergo a service review which will inform future commissioning decisions. Forward Carers operate in other local authority areas including Birmingham where they are seen as a model of best practice regionally. 

Market Status - Workforce 

More work is in needed to understand the number and type of roles supporting carers and the perspective of the unpaid carers workforce.

Provider Dimension 

There is a good relationship with Forward Carers, Mencap and Walsall Carers Hub and commissioning oversight of the carers agenda. 

Market Data And Insights 

Not enough is known about unmet need/demand for these services although ONS and other predictions of need for carers services shows significant increases in demand between now and 2040 in over 65s unpaid carers in Walsall. 

Distance From Vision For The Future 

There is a vision statement in the Adults and Children’s Carers Strategy that is currently being revised. There is a need for an improved digital offer to give quick links to support for people. Work is underway in terms of links in with leisure services and for smoother hospital discharge and the role of employers in supporting people with caring responsibilities.

Market Risks 

  • Risks of carer breakdown and burnout if services are not expanded. Need for an improved respite offer for carers to take a break
  • Risk of more loved ones coming into care with carer breakdown
  • Risk of budget – if identify more carers, will cost more
  • Need more direct payments for carers
  • Utilise the skills and relationships that the voluntary and community sector has to identify and access carers, collect information and shape support services to meet identified needs.

Opportunities

  • GP champions and carers champions to promote carers assessments, leisure links, overall support available for carers
  • Closer working with children’s colleagues to embed an All-Age Carers Strategy and commissioning intentions
  • New funding streams such as Accelerated Reform Funding at Black Country level to promote digital solutions, different apps with 3 clicks to practical help, information, and skills.
  • More support for carers looking after people with dementia - dementia prevalence is predicted to increase
  • IAG digital solutions -Walsall Connected, Care Management
  • Best practice across Black Country Local Authorities - joint plans, mutual support for carers, outcomes focussed
  • Needs and demand projections will assist with demonstrating the need for more carers support services and ways of identifying and supporting a range of carers
  • Utilise the skills and relationships that the voluntary and community sector has to identify and access carers, collect information and shape support services to meet identified needs.