Market Position Statement 2025 - 2040 Community-Based Services - Current Position 2024
Walsall Council Adult Social Care - Overall Position
There are an estimated 3,524 Walsall citizens in receipt of long-term costed adult social care support as of the end of December 2024.
The total number of contacts received during April – December 2024 (10,617) was 3.2% higher than during April – December 2023 (10,279). The number of contacts received by 2024/25 financial year end is currently projected to be 16.2% higher than the 2023/24 total. This is evidence of an increase in demand for adult social care.
The number of people receiving a long-term service during 2023/24 increased for the second year in a row, with the cumulative figure for 2023/24 standing 7.3% higher than 2022/23. Cumulative figures for 2024/25 April – December 2024 are 4.1% higher than the cumulative total for the equivalent period in 2023/24.
Below gives a summary of key aspects of Adult Social Care business and key performance measures to December 2024 (Walsall Story, December 2024). It tells a story of improvements against historical performance and in-year so far 2024-2025 and some decreases in performance in key service areas against historical performance and in year so far 2024-2025.
In terms of improvements in performance against key measures so far in 2024-2025:
- Improvements in the total number of assessments conducted albeit significant process changes have been implemented since April 2023/24, making it difficult to compare directly 2023/24 to 2024/25
- % of CQC assessments rating providers Good or Better
In terms of decreases in performance against key measures so far in 2024- 2025:
- More people accessing long-term support (more adults of all ages in long-term support)
- Less people using direct payments.