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Market Position Statement 2025 - 2040 Community-Based Services - Commitment to CBS Providers

The relationship, dialogue and joint planning between commissioners and providers of community-based services, both existing and new providers to the Borough is crucial to achieve this vision and intentions. Walsall Council will offer: 

Leadership and Commitment 

  • Clear intentions regarding the community-based services market starting with this Market Position Statement
  • Yearly, updated market insight including demand and supply analysis, quality of services, gaps in provision and location of provision needed
  • Frequent communication and improved relationship management with the community-based sector
  • Honesty and evidence about de-commissioning decisions based on supply and demand, poor quality or other criteria
  • Improved Council brokerage processes that are transparent, equitable, consistent and efficient
  • Improved partnerships with community & hospital social work and reablement teams for packages of care and support
  • Effective working with the NHS and ICBs regarding data insights, community-based services commissioning, placements, quality assurance and on transformation initiatives
  • Commitment to affordable but fair rates for community-based services
  • Continued and improved support for providers with quality assurance and service improvement
  • Marketing and communications expertise to promote community-based services including to self-funders.

Diversification Of Provision And New Developments

  • Expertise in development, local planning authority and engagement with the community and local elected members
  • Secure trusted, effective relationships with providers to ensure that community-based services are provisioned and developed in the right locations to meet current and projected future needs
  • Support for service design to meet varied and complex needs
  • Support on technology developments in community-based services.

Our Approach To Working With Providers And People With Lived Experience Of Community-Based Services

  • To support our intentions around community-based services, we want to engage and co-design plans for future services with providers and people with lived experience of these services taking a co-production approach
  • This will ensure the ‘right size and type market’ that meets needs in different locations and is based on projected demand for the different types of community-based services needed for people in Walsall over the next 15 years
  • We will continue to work constructively with providers to commission community-based services, support quality and market development and to monitor sustainability