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Market Position Statement 2025 - 2040 Community-Based Services Primary Needs Of People Using Council Commissioned Community-Based Services

This section provides information on the primary needs of Walsall Council supported service users in receipt of various community-based services. 

Homecare

 

Council Funded Homecare Clients

There are estimated 1691 Walsall Council - funded clients receiving homecare as of late 2024/early 2025 with an estimated 525 self-funders in Walsall (22.6%) and 105 direct payments for homecare.

It is estimated that 27,452 hours of homecare are commissioned a week by Walsall Council and the average package of care is an estimated15.02 hrs per week. 

The main primary needs of people receiving Council commissioned homecare is listed below in the table.

Primary needNumber of clients
Physical disability1289
Mental health88
Learning disability86
Social support69
Memory and cognition29
Sensory support12
Other needs118
Total1691

Age Of Walsall Council Supported Homecare Clients

AgeHomecare packages
18-64298 (20.2%)
65+1176 (79.8%)

Ethnicity Of Walsall Council Supported Homecare Clients

Ethnicity of homecare users% of homecare users
Asian/ Asian British11.74%
Black/ Black British2.58%
Mixed heritage0.68%
White82.42%
Other ethnicity/not recorded2.58%

This data suggests an under-representation of non-white service users in receipt of homecare service users compared to the broader demographic and ethnic profile of Walsall.

Reablement Services

The table below sets out the primary needs of Walsall Council supported reablement service users as of September 2024.

Primary needNumber of clients
Access and mobility156
Personal care721
Physical support8
Substance misuse1
Dual impairment2
Learning disability3
Mental Health19
Hearing impairment6
Social inclusion27
Visual impairment2
Support to carer7
Memory and cognition4
Total956

Extra Care Housing

This table shows the primary needs of Walsall Council supported Extra Care clients.

Primary needNumber of clients
Memory and cognition2
Access and mobility28
Learning Disability4
Mental Health3
Personal care and support69
Social inclusion1
Total107

Day Services (Direct Payments)

This table shows the primary needs of Walsall funded direct payment recipients who commission their own day services.

Primary needNumber of clients
Accessibility and mobility17
Learning disability137
Mental Health2
Personal care and support66
Support to carer1
Memory and cognition4
Total227

This shows that the main primary need for day services is people with a learning disability, followed by those with needs for personal care and support.

Carers Support

There are an estimated 312 Walsall supported people who receive commissioned carers support services. This is considered to be an underestimation of the number of carers in Walsall.

Primary needNumber of clients
Carers support312

This needs analysis shows the range of needs met by community-based services commissioned by Walsall Council Adult Social Care and other partners. 

There are many other needs being met by services and support based out in communities funded by The Lottery, Walsall Council Resilient Communities, Public Health and other sources. 

There is a rich fabric of community assets that adult social care commissioned services need to better connect with to support people as close to home as possible maximising their independence as much as possible.