Coronavirus: Latest information and advice 

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Council Tax

You can use our council tax online service to pay your council tax, view your bill, tell us you have moved home, apply for some council tax discounts and exemptions, and check the council tax band of a property.


Online viewing services for Council Tax and Housing Benefit will be temporarily unavailable over the weekend


Please be aware that online viewing services for Council Tax and Housing Benefit will be temporarily unavailable from 12.00pm on Friday 26 February 2021 for a planned system update. It is expected that the service will be available for use from 12.00pm on Monday 1 March 2021. During this period you will not be able to view your Council Tax Bill or your Benefit entitlement online.


You will also be unable to make an online application for Housing Benefit or Council Tax Reduction, or report a change in your circumstances. You will still be able to make payments online.


A 24 hour payment line is available for Council Tax throughout the duration of the update by calling 0300 5552852. You are also able to e-mail enquiries to or as usual.


Please accept our apologies for any inconvenience caused and we appreciate your patience for the duration of this essential maintenance work. No other services will be affected by the update.



Walsall Council promotes council tax support to residents

Walsall Council has begun an email/text/voice message campaign to alert residents to the assistance that is available to them regarding their council tax during the coronavirus crisis.

The text and voice message direct residents to the council website which contains information on the help available, while the email contains the information that is on the website.


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