Coronavirus: Latest information and advice 

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Finding a home

Housing and Welfare Support Service

We offer support and help whether you're homeless or worried about becoming homeless.

From 3 April 2018, the Homelessness Reduction Act 2017 came into force. The act puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness - and to intervene earlier.

The Act will require a change to the way the council delivers its homeless support and advice services.

From 3 April, new legal duties mean the council must:  

  • provide advice and carry out prevention work, so that where possible, people can be supported to remain in their current home;
  • offer everyone who is homeless or at risk of homelessness access to meaningful help, irrespective of their priority need status, as long as they are eligible for assistance; and,
  • carry out prevention and relief work for anyone threatened with homelessness or homeless within 56 days.

*** Due to the Coronavirus the Civic Centre, Darwall Street, Walsall, WS1 1TP is closed in accordance with government advice*** 

If you require any housing advice or assistance, please contact the duty team between the hours of 8.45am to 5.15pm Mon to Thurs and 8.45am to 4.45pm on Fridays on 01922 652250 or  




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