Benefits and cost of living support
Apply for Housing Benefit and council tax reduction, access the landlord portal, and get money and debt advice
Online services
Apply for Housing Benefit and CTR, upload evidence or update your details 24 hours a day, 7 days a week from your phone, PC or tablet.
Council tax reduction (CTR)
CTR can reduce the amount of council tax you have to pay if you're on a low income. Find out if you're eligible, and how to apply.
Housing Benefit
Housing Benefit can help you with the cost of your rent if you're unemployed or on a low income. Find out if you're eligible, and how to apply.
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Help with the cost of living
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Tell us about any changes
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Universal Credit
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Overpayments
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Disagree with a benefits decision
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Landlords - benefits guidance and online portal
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Your benefits entitlement, charges and LHA rates
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Extra help you may be able to get
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Blue badge scheme
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Apply for crisis support
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Apply for a discretionary housing payment (DHP)
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Household Support Fund
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Report benefit fraud
Contact information
Before contacting us, please check to see if we can answer your question from our online information.
Phone:
General enquiries:
Housing Benefit overpayments:
Write to us:
Benefits Service, Walsall Council, Civic Centre, Darwall Street, Walsall, WS1 1XU
Business hours:
Monday to Friday: 9am - 5pm
Connect to a BSL interpreter
Available on demand Monday to Friday between 9am and 4:30pm
