Walsall Works jobs

Promoting health and well-being of service users encouraging a healthy diet and regular exercise liaising with other professionals to support medical needs. 

Supporting service users to attend appointments with doctors, dentists, physiotherapists and all other professionals. 

Following local safeguarding procedures to prevent report and record any type of abuse.

Supporting individuals to look after their homes, and live within the community by assisting to complete tasks such as cleaning, shopping, laundry, preparing and cooking meals and maintaining their home. 

Understanding how people communicate and encouraging appropriate communication. Showing respect for an individual’s age, gender, ethnic origin, religious and cultural background, encouraging choice and enabling empowerment.

Completing in house, face to face training and e-learning training and any other training identified by your manager, including attending courses at different venues. 

Following company policies and procedures and acting in a professional manner at all times.

Participate in staff meetings, supervisions and induction programme and resident meetings.

Support service user to maintain financial records and adhere to realistic budgets. 

Administer medication as instructed in the company policy and additional local authority policies and complete raining with external pharmacists. 

To work within health and safety guidelines and participate in manual handling training.

All staff commit to training towards a accredited QCF level 2 or above.

Excellent customer service skills

Creative and resourceful

Good IT skills

Using your initiative, devising your own ideas and successfully implementing them

Good communication and teamwork skills

Proven experience in sales or customer service

Strong negotiation skills

Free parking

Bonus scheme

Education: A Level or BTEC and above qualifications in communications, business administration, or a related field. 

Experience: Proven experience in an administrative or communications role. Experience in office support, customer service, or event planning is beneficial. 

Skills: Communication: Excellent verbal and written communication skills. Organisation: Strong organisational and time-management abilities. 

Technology: Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with communication tools (email marketing platforms, social media, content management systems). 

Problem-Solving: Ability to troubleshoot and resolve issues efficiently.

Interpersonal Skills: Strong interpersonal skills to work effectively with diverse teams and clients. 

Desirable: Able to speak Hindi/Urdu or Sylheti.

Employment: Raise awareness in the community to connect Pakistani and Bangladeshi youth to job opportunities, apprenticeships, internships, and work placements. 

Training and Upskilling: Work with training partners to make apprenticeships, courses, and training accessible to enhance the employability skills of youth. 

Career Counselling: Provide one-on-one career counselling and guidance to help youth identify career goals and develop action plans. 

Community Job Fairs: Assist in the organisation of quarterly job fairs and networking events, ensuring they are tailored to the needs of young people from Bangladeshi and Pakistani backgrounds. 

Outreach Activities: Conduct targeted outreach activities to engage Pakistani and Bangladeshi youth in the community, including school visits, community events, and information sessions. 

Partnership Development: Build and maintain relationships with local employers, training providers, educational institutions, and community organisations to provide pathways to opportunities for youth. 

Resume and Interview Preparation: Assist youth with resume writing, job applications, and interview preparation. 

Barrier Removal: Identify and address barriers to employment, such as language barriers, cultural differences, transportation, and lack of experience.

Education: Relevant qualifications and experience related to the post responsibilities.

Experience: Experience in youth services, employment services, community outreach, or a related field. Experience working with Pakistani and Bangladeshi communities is highly desirable. 

Cultural Competence: Strong understanding of the cultural, social, and educational contexts of Pakistani and Bangladeshi youth. 

Community Engagement: Ability to engage and motivate youth and community stakeholders effectively. 

Technical Proficiency: Proficiency in MS Office Suite (Word, Excel, PowerPoint).

Ability to work collaboratively with employers and community organisations to enhance the quality and relevance of job opportunities available at the events. 

Knowledge of the local labour market and the specific challenges faced by young people in accessing employment. 

mpathy: Genuine interest and empathy for the challenges faced by Pakistani and Bangladeshi youth seeking employment. 

Passion: Passionate about empowering youth and supporting their career development. 

Self-Motivation: Ability to work independently and as part of a team, with minimal supervision.

Candidate needs to be a quick learner who is numerate, literate, can understand both written and verbal instructions and have a good eye for detail. 

Duties include manual handling and lifting of heavy goods. Interview involves a written test to prove the above points.

MUST HAVE - Experience of fast moving factory or production line experience is an advantage. 

Educated to minimum of GCSE Maths: C; English: D or equivalent.

• Develop and maintain relationships with new and existing clients through effective communication.
• Conduct telemarketing campaigns to generate leads and schedule appointments.
• Utilise Salesforce for tracking sales activities, managing customer interactions, and reporting on sales performance.
• Present products and services to potential clients, tailoring presentations to meet their needs.
• Collaborate with the marketing team to align sales strategies with promotional activities.
• Meet or exceed monthly sales targets while maintaining high levels of customer satisfaction.
• Stay informed about industry trends, competitor activities, and market conditions to identify new business opportunities.

• Proven experience in a sales role, preferably within a similar industry.
• Strong telemarketing skills with the ability to communicate effectively over the phone.
• Proficiency in using software tools such as Salesforce for managing sales processes.
• Bilingual proficiency in English mandatory.
• Excellent interpersonal skills with a focus on building rapport with clients.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.

• Organising staff shifts and scheduling
• Providing excellent customer service
• Leading by example
• Planning menus
• Working with food and drink suppliers
• Ensuring all food safety procedures are strictly followed according to sanitary regulations
• Following all company policy and procedures regarding dealing with cash, equipment and property
• Cleaning the kitchen according to regulatory guidelines
• Maintaining safe working conditions
• Auditing inventory levels to ensure product availability, and ordering products as necessary
• Recruiting and training staff
• Working closely with management to meet revenue objectives
• Implementing appropriate strategies to resolve adverse trends and improve sales

• Candidate would need to of been driving for a minimum of 2 years, hold a clean driving licence.
• Transporting skips safely and efficiently throughout the local area.
• Loading and unloading skips with utmost care.
• Adhering to planned delivery routes and schedules.
• Conducting daily vehicle inspections and promptly reporting any mechanical issues.
• Complying with all traffic laws and regulations.

• Would need good customer service skills as will be liaising with members of the public and be adaptable to customers’ needs.
  Candidate would need to of been driving for a minimum of 2 years, hold a clean driving licence.

• To issue Penalty Charge Notices (PCN’s) to vehicles found to be in contravention of the parking regulations.
• To record, report and take appropriate action on any defects found in street furniture, including signs and road markings.
• To attend, when necessary, adjudication hearings to give supporting information in connection with contested PCN’s.
• Log your position manually in your Hand-Held Computer Terminal
• Represent the Company and the Council by promoting good public relations, providing advice and information concerning parking related matters, to members of the public whenever asked, in a courteous and considerate manner.
• To use your radio and HHCT equipment in a proper manner in accordance with procedures and safeguard same from damage and misuse.
• To ensure beat patterns, if used, are followed as instructed by your Supervisor/Manager
• To ensure any difficulties or problems occurring during the course of a normal working day are reported to your Senior CEO/Supervisor and to log all such reports in your pocketbook and if necessary, Incident Report
• Patrol and enforce parking regulations at nominated local authority Car Parks
• As required assist in cash collection from car park machines
• To report for duty on time, wearing full uniform and be well groomed and of smart appearance
• As requested, drive company vehicles on business in accordance with policy and procedure. 

• Full UK Driving Licence
• have excellent customer service skills
• be willing to work outside in all weather conditions
• have strong communication skills with good written and spoken English, clear and legible handwriting plus good arithmetic skills
• have experience of working with the general public
• have evidence of working as part of a team as well as the ability to work away from a base location and manage their own work during the day
• be of smart appearance, well-groomed with no offensive tattoos or facial piercings that would cause distress

32-hour contract

£NMW for 1st month and then £12.94 per hour / £21,532.16 per annum. 

Pay increase due from 1 April to £13.71 per hour / £22,813.44 per annum.

• 20 days annual leave plus 8 bank holidays (pro rata)
• Uniform provided
• Employee of the Month Award scheme
• Discount scheme
• Recognition for loyal worker's scheme   

Graduate from any discipline to teach English plus a TEFL certificate 120 hours

For STEM subjects, it must be your major area of study/practice

You must have:

• a valid passport with at least 12 months remaining
• clean police check
• clear medical examination upon arrival
• 12 months minimum commitment to the contract offered

• Housing allowance provided for your needs up to £400 a month
• Flight allowance annually, relocation costs reimbursed in the first salary
• Medical insurance – must be completed annually to renew the visa
• Z visa is taken care of by the recruiter, you must provide relevant documents
• Cantonese lessons available onsite or privately - negotiable