Coronavirus: Latest information and advice 

Homebreadcrumb separatorContact Us

Contact Us

General enquiries contact form

Please complete for general enquiries, requests for service, complaints or compliments 



Contacting a specific service



Council Tax 0300 5552851
Housing Benefit  0300 5552855  
Housing Support 01922 653405  
Adult Social care 0300 555 2922  
Childrens services  0300 555 2866  
Blue Badge 01922 653560  
Welfare Rights 01922 652250  
Licensing 01922 653050  
Pest control  01922 653366  
Citizens advice bureau 0300 3301159  
Community Protection 01922 653060  
Clean and Green 01922 653344  
Parking Services 01922 652525  

Planning Available from 8:45am - 1pm Mondays, Wednesdays and Fridays.

01922 652677  
School Admissions 01922 652585  
Free School Meals 0300 5552855  
Adoption and Fostering 0300 5552837  

Education service 

01922 652800

Walsall Leisure 


Press enquiries (for print, TV, radio and online news outlets only). Customer service enquiries will be forwarded to the relevant service area for response.

****We are temporarily accepting press enquiries by email only. Thank you for your understanding.



Visit Us

The Civic Centre's First Stop Shop is temporarily closed in line with current government advice.


Day Opening hours
Monday 8.45am – 5.15pm
Tuesday 8.45am – 5.15pm
Wednesday 8.45am – 5.15pm
Thursday 8.45am – 5.15pm
Friday 8.45am – 4.45pm
Saturday Closed
Sunday Closed


General contact information

Walsall Council
The Civic Centre

Telephone 01922 650000 

Website related issues

For any technical issue with the website please email


Customer Care Charter  

View the Customer Care Charter (PDF 761)