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Contact Us

General enquiries contact form

Please complete for general enquiries, requests for service, complaints or compliments 

General contact information

Walsall Council
The Civic Centre

Telephone 01922 650000 
Email info@walsall.gov.uk


Online services

Many services are now available online including reporting a street problem (refuse collection, graffiti, abandoned vehicles and many more), searching planning applications, pay parking fines, applying for jobs, council tax and business rates forms and library services. Please see our online services page.


Contacting a specific service



Council Tax 0300 5552851   
Housing Benefit  0300 5552855  
Housing Support 01922 653405  
Adult Social care 0300 555 2922  
Childrens services  0300 555 2866  
Blue Badge 01922 653560  
Welfare Rights 01922 652250  
Licensing 01922 653050  
Pest control  01922 653366  
Citizens advice bureau 0300 3301159  
Community Protection 01922 653060  
Clean and Green 01922 653344  
Parking Services 01922 652525  

Planning Available from 8:45am - 1pm Mondays, Wednesdays and Fridays.

01922 652677  
School Admissions 01922 652585  
Free School Meals 0300 5552855  
Adoption and Fostering 0300 5552837  

Education service 

01922 652800

Walsall Leisure           go,walsall.gov.uk/leisure


Press enquiries 


01922654732 or 01922654619


Council tax enquiries

Please see our council tax pages or email counciltax@walsall.gov.uk


Our maps page includes a map of the town centre and town centre car parks.

Office opening hours

Day Opening hours
Monday 8.45am – 5.15pm
Tuesday 8.45am – 5.15pm
Wednesday 8.45am – 5.15pm
Thursday 8.45am – 5.15pm
Friday 8.45am – 4.45pm
Saturday Closed
Sunday Closed

Website related issues

For any technical issue with the website please email webproject@walsall.gov.uk

Customer Care Charter  

View the Customer Care Charter (PDF 761)