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Business rates

You can use our online service to:

  • view your account information, and update your details
  • check your balance, payments and bills
  • set up a Direct Debit
  • switch to paperless billing
  • find the rateable value of a property

Contact information

Before contacting us, please check to see if we can answer your question from our online information.


0300 555 2853

Payment line (24 hours)

0300 555 2854


01922 723337

Write to us:

Business Rates Service,Walsall Council, PO Box 23, Walsall,WS1 1TW

Business hours:

Monday to Thursday: 8.45am - 5.15pm

Friday: 8.45am - 4.45pm

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