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Business rates

You can use our online service to:

  • view your account information, and update your details
  • check your balance, payments and bills
  • set up a Direct Debit
  • switch to paperless billing
  • find the rateable value of a property

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Contact information

Before contacting us, please check to see if we can answer your question from our online information.


Business Rates Service,Walsall Council, PO Box 23, Walsall,WS1 1TW


0300 555 2853

Payment line (24 hours)

0300 555 2854


01922 723337

Opening times:

Open during office hours: 8.45am to 5.15pm Mon - Thurs, 8.45am to 4.45pm Fri

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