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Contact Us

Contacting a specific service

Throughout this website you will find specific contact information for each service on each web page. To find a service you can search our website or use the A-Z index of pages.

Online services

Many services are now available online including reporting a street problem (refuse collection, graffiti, abandoned vehicles and many more), searching planning applications, pay parking fines, applying for jobs, council tax and business rates forms and library services. Please see our online services page.


Our maps page includes a map of the town centre and town centre car parks.

General contact information

Walsall Council
The Civic Centre

Telephone 01922 650000 
Email info@walsall.gov.uk

General enquiries contact form

Please complete for general enquiries, requests for service, complaints or compliments


Office opening hours

Day Opening hours
Monday 8.45am – 5.15pm
Tuesday 8.45am – 5.15pm
Wednesday 8.45am – 5.15pm
Thursday 8.45am – 5.15pm
Friday 8.45am – 4.45pm
Saturday Closed
Sunday Closed

Council tax enquiries

Please see our council tax pages or email counciltax@walsall.gov.uk

Website related issues

For any technical issue with the website please email webproject@walsall.gov.uk

Customer Care Charter  

View the Customer Care Charter (PDF 761)