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Market Position Statement 2025-2040 Introduction Our long-term vision for Adult Social Care in Walsall

Our Adult Social Care Vision

Working Together, we promote health, wellbeing and independence
for Walsall’s residents. We provide the right support at the right
place at the right time for those who need it. We respect and listen
to the voice of our residents and their carers.

Adult Social Care Customer Journey

The first stages of a person’s care and support journey should be self-care and support from networks in communities with use of assistive technology and adaptations and community offers, then into short-term Adult Social Care support if someone has assessed eligible needs and into long-term care and support, if needed.

The Support sequence, 1 Self care, 2 Assitive technology, 3 Freinds, family and Community circles, 4 Community and services, 5 Well being workers.

We believe that with the right networks and targeted, timely support, citizens will: 

  • Feel supported as individuals
  • Be supported to make good choices for healthy and active lives
  • Find new ways to achieve their goals
  • Feel more independent and connected to their communities. 

Our Commissioning Principles 

Adult social care commissioning will be based on these principles: 

  1. Use ‘Think Local and Act Personal’ (TLAP) principles. These are used to support people in their own communities, increase independence, wellbeing and build resilience
  2. Be inclusive, flexible and aim to have fair and accessible care
  3. Look at the whole system to understand the complexity of the environment to secure lasting change
  4. Make sure services are person centred, strengths and asset based and co-produced with people with lived experience
  5. Have a well led and ethical approach to commissioning services
  6. Be commercially minded, maximise innovation and social value to develop services that are sustainable and value for money
  7. Use an evidence based and outcomes focused commissioning approach
  8. Work collaboratively with partners and jointly commission services as part of an integrated care and support approach 

We are committed to shaping good quality, diverse, accessible and personalised social care supported by:

  • Commissioning on the basis of better outcomes
  • Creating resilient communities
  • Linking with people and communities to co-produce care and support
  • Making the best use of available resources