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Who is a carer?

A carer is anyone who appears to have a need for support as a result looking after a relative, neighbour or friend. Such care doesn’t have to be full time, nor do you have to be living with the person you support. If you or someone you know provides unpaid care for a friend or family member who due to an illness, disability, mental health problem including caring for those living with an addiction who cannot cope without his or her support then you may find the information set out below of help and support.

Sometimes a person takes on a caring role gradually, supporting the person more and more as their health or ability to care for themselves diminishes over time. Other times a person may have a more intensive care role helping with all daily living tasks – for example supporting with feeding, bathing, dressing, going to the toilet and taking medicines.


The Care Act sets out a national eligibility across all client groups, and for these Carers that provide ‘necessary’ care i.e. activities that the individual requiring support should be able to carry out as part of normal daily life but is unable to do so maybe entitled to Carers Assessments

There is a variety of information available to Carers that cover a range of topics, some of which are listed below:

Employers for Carers

Walsall Carers Centre

Self-Care Management Team

National family carer network

Carers UK

Carers and disability benefits - GOV.UK

Carers Trust

NHS Choices

Further information on local and national services can be found on the

Walsall Community Living Directory

Alternatively contact Adult Social Care

Telephone: 0300 555 2922

Fax: 01543 372947

Textphone: 01922 654000

SMS text: 07894 114482

Address: Walsall MBC, Adult Social Care, 3rd Floor, Zone 3D,Civic Centre, Darwall Street, Walsall, WS1 1TP