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Business rates


Business Rates (or non-domestic rates) is a local business tax payable in respect of all occupied and some unoccupied 'non-domestic' properties. Rates are paid to Walsall Council who acts as a Billing Authority on behalf of the Government. 


Business Grant Scheme

In addition to announced business grant scheme to cover the four weeks of national lockdown for business mandated to close the government have announced a scheme for businesses that are either still mandated to close or if open are dramatically affected by the restrictions due to the Tier that Walsall has been placed into.

Further details on these Tier grants and the recently announced Wet Pub grant will published when they are available.


We are accepting applications for the National Lock-down grant, discretionary grant and Tier 2 grant schemes.


To make your application go to

Please select the ‘Grants For Businesses’ option



National Lock-down Grant Scheme

The government announced a business grant scheme to cover the 4 week national lock down period.

The scheme covers businesses occupying properties subject to business rates, that have been mandated to close by Central Government (see list below).

The level of grant is dependent on the rateable value of the relevant property:

  • Properties with a rateable value of £15,000 or less                                           £1,334
  • Properties with a rateable value over £15,000 but less than £51,000               £2,000
  • Properties with a rateable value of £51,000 or over                                          £3,000

The grant is to be paid to the ratepayer of the property.

Grants are not available to businesses:

  • that are able to continue to trade, because they do not depend on providing direct in-person services from premises and can operate their services effectively remotely (e.g. accountants, solicitors), are excluded from the grant scheme.
  • that have chosen to close but have not been instructed to
  • that are in administration, insolvent or subject to a striking-off notice.

When the application process is open details will be available here.

According the website the list of businesses and venues that must close are:

  • Non-essential retail, such as clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, and market stalls selling non-essential goods. These venues can continue to be able to operate click-and-collect (where goods are pre-ordered and collected off the premises) and delivery services
  • Hospitality venues such as cafes, restaurants, pubs, bars and social clubs; with the exception of providing food and drink for takeaway (before 10pm; and not including alcohol), click-and-collect, drive-through or delivery
  • Accommodation such as hotels, hostels, guest houses and campsites. Except for specific circumstances, such as where these act as someone’s main residence, where they cannot return home, for homeless people, or where it is essential to stay there for work purposes
  • Leisure and sports facilities such as leisure centres and gyms, swimming pools, tennis and basketball courts, golf courses, fitness and dance studios, climbing walls, archery, driving, and shooting ranges
  • Entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, amusement arcades, bingo halls, bowling alleys, skating rinks, go-karting venues, soft play centres and areas, circuses, funfairs, zoos and other animal attractions, water parks, theme parks. Indoor attractions at botanical gardens, heritage homes and landmarks must also close, though outdoor grounds of these premises can stay open
  • Personal care facilities such as hair, beauty, tanning and nail salons. Tattoo parlours, spas, massage parlours, body and skin piercing services must also close. It is also prohibited to provide these services in other peoples’ homes
  • Community centres and halls must close except for a limited number of exempt activities as set out below Libraries can also remain open to provide access to IT and digital services - for example for people who do not have it at home - and for click-and-collect
  • Places of worship, apart from for the purposes of independent prayer, and service broadcasting and funerals

To make your application go to

Please select the ‘Grants For Businesses’ option


Discretionary Scheme

In addition to the above national scheme, there is a discretionary scheme in place. The scheme aims to help those businesses forced to close but have no business rate liability and those not legally forced to close but are nonetheless severely impacted by the restrictions

Details of the scheme are set out below


Supply Chain

Businesses which are wholly or mainly involved in the supply chain to the retail, hospitality and leisure sectors which, are not legally forced to close, are nonetheless severely impacted by the national restrictions

Amount - 90% of national levels (due to the fact they are still able to trade)

RV £15k and below                                £1200

RV over £15k but below £51k                £1800

RV over £51k and over                          £2700


Events Business

Businesses which are wholly or mainly involved in the events business which, are not legally forced to close, are nonetheless severely impacted by the national restrictions

Amount - 90% of national levels (due to the fact they are still able to trade)

RV £15k and below                                £1200

RV over £15k but below £51k                £1800

RV over £51k and over                          £2700


Shared Accommodation – Mandated to close

Businesses which are not the ratepayer, but pay rent to occupy part of premises that are included in the list of premises mandated to close

Amount £1000

Market Traders

Businesses that are regular market traders in the Walsall area

Amount £100 per day they regularly stand on a market in the Walsall area up to a maximum of £500



Businesses that are B&B’s but are subject to council tax and not business rates

Amount £1000

Business with no premises – Mandated to close Industry

Businesses which are wholly or mainly involved in an industry where, if they occupied a property they would be mandated to close. Therefore not able to continue trading during the period of the national restrictions (i.e. mobile hairdresser).

Amount £500

To make your application go to Please select the ‘Grants For Businesses’ option


Tier 2 Restrictions Grant

The government announcement a grant scheme available when an authority is in Tier 2 of the Local Covid Alert Levels. Walsall was in Tier 2 from 14 October until the national restrictions were in place from 5 November.

The scheme will assist businesses operating within the hospitality, hotel, bed& breakfast and leisure sectors which although not forced to close but are detrimentally affected by the restriction on socialising.

To make your application go to Please select the ‘Grants For Businesses’ option


Nightclubs etc

There is a grant scheme for businesses that were required to close on 23 March and have not been allowed to open since. The government guidance is clear that this support will begin from 1 November 2020 and will not be retrospective.

To make your application click HERE   Please select the ‘Grants For Businesses’ option. Then chose the option Local Restrictions Support Grant (Sector) for which your property rateable value falls into


State aid

All of the above grants are subject to the state-aid deminimus limits.


Extended Relief Scheme

We have received the guidance on the extended relief scheme and are currently working on getting that awarded to those who qualify.


The new relief relates to the 2020/21 rate bill and gives 100% relief to the following properties (this is a guide only and not meant to be a conclusive and definitive list)


  • Used for the sale of goods to visiting members of the public
  • Used for the provision of certain services to visiting members of the public
  • Used for the sale of food and/or drink to visiting members of the public
  • Used as a cinema
  • Used as live music venues: excludes nightclubs and theatres
  • Used for the provision of sport, leisure and facilities to visiting members of the public – this includes sports grounds, museums, nightclubs, theatres and gyms
  • Used for assembly of public such as clubhouses, clubs and institutions
  • Used as hotels, guest houses etc
  • Used as employment agencies, Estate & Letting agents
  • Bettings shops, casinos, gambling clubs & bingo halls
  • Wellness centres, spas & message parlours

We will be contacting ratepayers directly and there will be no requirement to use the services of any third party or agent.


March Quarter Rent Payments

The Council is aware of the current economic conditions and the additional pressure being put on business by the Covid-19 pandemic.  Accordingly, the Council, as your landlord, understands that its tenants may have difficulty in meeting their rent payments for the forthcoming quarter and potentially beyond. 


The Council will grant a 3 month rent holiday from 25th March 2020, but noting that the rent for the March quarter will have to be paid by the end of December 2020 or the expiry of the lease, whichever is the earlier.  


If you feel that you will have difficulties in making your rent payment due on 25th March, please contact the Asset Management team to discuss your position at


Please note that this applies to the commercial tenants of the Council only; tenants of private landlords and whg tenants need to contact their own landlords directly. 

Business Rates online

You can now go online and register to view your business rates account. Registering allows you to view your balance and past bills, set up direct debits and opt for paperless billing.

Help with Business Rates Bills

Small Business Rate Relief

You may be eligible for help with your bill if you qualify for the Small Business Rates Relief scheme. For more information please refer to the FAQ pages, or alternatively, contact the business rates section directly.

Visit us

You can call in to see us at the First Stop Shop in the main Civic Centre entrance in Darwall Street.
Our opening hours are:
Monday - 8.45am to 5.15pm
Tuesday - 8.45am to 5.15pm
Wednesday - 8.45am to 5.15pm
Thursday - 8.45am to 5.15pm
Friday - 8.45am to 4.45pm
Contact us
Business Rates Service
Walsall Council
PO Box 23
Enquiry line - 0300 555 2853
Payment line - 0300 555 2854 (24 hours)
Fax - 01922 723337



You can use our online contact form for general enquiries, compliments and complaints.


Business rate truck