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Business rates

Business Rates (or non-domestic rates) is a local business tax payable in respect of all occupied and some unoccupied 'non-domestic' properties. Rates are paid to Walsall Council who acts as a Billing Authority on behalf of the Government.

NEW: Business Rates online

You can now go online and register to view your business rates account. Registering allows you to view your balance and past bills, set up direct debits and opt for paperless billing.
Help with Business Rates Bills

Retail Relief

At Autumn Budget 2018, the Chancellor announced that eligible retailers will receive a one third discount on their business rates bills for two years from April 2019, or earlier if your business no longer meets the eligibility criteria.


Award Criteria

Properties that will benefit from the relief must be occupied and open to the general public with a rateable value of less than £51,000, being used as shops, restaurants, cafes and drinking establishments.


Premises that provide sale of goods open to the general public:

·         Shops (such as: florists, bakers, butchers, grocers, greengrocers, jewellers, stationers, off licences, chemists, newsagents, hardware stores,

          supermarkets, etc)

·         Charity shops

·         Opticians

·         Post offices

·         Furnishing shops/ display rooms (such as: carpet shops, double glazing, garage doors)

·         Car/ caravan show rooms

·         Second hand car lots

·         Markets

·         Petrol stations

·         Garden centres

·         Art galleries (where art is for sale/hire)


Premises that provide services open to the general public:

·         Hair and beauty services (such as: hair dressers, nail bars, beauty salons, tanning shops, etc)

·         Shoe repairs/ key cutting

·         Travel agents

·         Ticket offices e.g. for theatre

·         Dry cleaners

·         Launderettes

·         PC/ TV/ domestic appliance repair

·         Funeral directors

·         Photo processing

·         Tool hire

·         Car hire

Premises that are being used for the sale of food and/ or drink open to the general public:

·         Restaurants

·         Takeaways

·         Sandwich shops

·         Coffee shops

·         Pubs

·         Bars


Any award of discretionary relief is subject to State Aid rules, therefore, to qualify for this relief, your business should not receive more than €200,000 of State Aid in a 3 year period (being the current and prior two financial years). 


For any additional, please contact the Business Rates section.


Small Business Rate Relief

You may be eligible for help with your bill if you qualify for the Small Business Rates Relief scheme. For more information please refer to the FAQ pages, or alternatively, contact the business rates section directly.

Visit us

You can call in to see us at the First Stop Shop in the main Civic Centre entrance in Darwall Street.
Our opening hours are:
Monday - 8.45am to 5.15pm
Tuesday - 8.45am to 5.15pm
Wednesday - 8.45am to 5.15pm
Thursday - 8.45am to 5.15pm
Friday - 8.45am to 4.45pm
Contact us
Business Rates Service
Walsall Council
PO Box 23
Enquiry line - 0300 555 2853
Payment line - 0300 555 2854 (24 hours)
Fax - 01922 723337

Email businessrates@walsall.gov.uk


You can use our online contact form for general enquiries, compliments and complaints.


Business rate truck