Whistleblowing

What is whistleblowing?

Whistleblowing is the act of raising legitimate concerns about Walsall Council’s activities and practices. 

We are committed to the highest standards of openness, accountability, and integrity. This procedure allows anyone working for the council, including contractors and suppliers, to come forward with serious concerns. 

These concerns may include improper conduct, malpractice, fraud, corruption, or abuse within the council or related to service users. We will take all reported issues seriously and treat them confidentially.

Raising a concern if you work for / supply the council

The procedure applies to:

• everyone working for the council, including temporary and agency staff
• contractors working for the council on council premises
• suppliers
• those providing services under a contract with the council in their own premises

While the procedure does not apply to members of the public, it’s included on our website so that residents and other people who use our services can understand our arrangements for whistleblowing.

The procedure ensures that people who report concerns will be informed about how their issues have been addressed and the outcome of the case, within legal constraints.

Raising a concern if you’re a resident or service user

You can raise a concern with us by:

• using our complaints procedures
• contacting your local councillor

If you have concerns about improper conduct, malpractice or fraud within the council, we encourage you to email our internal audit service.

Children's services or social care and inclusion issues

Our social care services follow the corporate procedure to protect vulnerable clients. We have a statutory complaints procedure for all service user complaints.

Find out how to complain about adult social care or children’s services.