Stage 2: Formal

After the informal stage, if you are still unhappy you may want to make a formal complaint. 

To do this, you should write to the Chair of Governors, care of the school. Your letter should briefly outline what your complaint is about, and what you want to happen.

You will receive a response to your complaint from the Chair. They will then investigate the complaint with the school. The school governing body has a duty to consider all aspects of a complaint and to decide what action, if any, they need to take.