Housing allocations policy - Removal or suspension from the housing register

An application may be removed from the housing register in the following circumstances:

1. At the applicant’s request.
2. If the applicant becomes ineligible under one of the non-qualification grounds set out in Section B.
3. Where the applicant fails to reply to a review letter and subsequent reminder or fails to reply for requests of further information within a given time period.
4. When the applicant has been re-housed.

In circumstances 2 to 4 above the applicant will be notified in writing and informed of the reason why their registration has been removed and of their right to request a review of that decision.

An applicant will be suspended after having received three offers of suitable accommodation (or one suitable offer in the case of homeless applicants) and has either refused all three offers, or not responded to an offer(s) within a reasonable time frame. In this instance their housing application will be suspended for 12 months. The onus will be on the applicant to inform the Council of their wish to take their application out of suspension and at this point the relevant housing needs of the applicant will be reassessed. The registration date will match the date that the application is taken out of suspension.

All housing applicants have a right to request a formal review of any decision relating to their removal or suspension from the Housing Register (see Section F/2).