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Market Position Statement 2025 to 2040 for Services for Working Age Adults with Long-Term Needs Commitment To Service Providers

The relationship, dialogue and joint planning between commissioners and providers of services for working age adults with long-term needs, both existing and new providers, is crucial to achieve this vision and intentions. Walsall Council will offer:

Leadership and Commitment

  •  Clear intentions regarding services required starting with this Market Position Statement
  • A more detailed accommodation- focused Market Position Statement will follow that will guide developers, investors, housing associations, landlords and providers in knowing what accommodation is needed where, in what quantity and what type
  • Yearly, updated market insight including demand and supply analysis, analysis of service quality, gaps in provision and location of provision needed
  • Frequent communication and improved relationship management with the working age adults commissioned service sector
  • Honesty and evidence about de-commissioning decisions based on supply and demand, poor quality services or other criteria
  • Improved Council services brokerage processes that are transparent, equitable, consistent and efficient and have a dedicated specialist services brokerage function
  • Improved partnerships with NHSE, Hospital Trusts, ICB and other Councils for specialist services
  • Effective working with the ICB and NHS regarding data insights, specialist services commissioning and placements and quality assurance
  • Commitment to affordable but fair rates for these commissioned services
  • Continued and improved support for providers with quality assurance and service improvement
  • Marketing and communications expertise to promote specialist services including to those with direct payments, personal health budgets, ISFs and small supports.

Diversification of provision and new developments

  • Expertise in development, local planning authority and engagement with the community and local elected members
  • Secure trusted, effective relationships with providers to ensure that specialist services are provisioned and developed in the right locations to meet current and projected future needs
  • Support for service design to meet varied and complex needs
  • Support on assistive technology developments for these commissioned services. 

Our approach to working with providers and people with lived experience of these services

  • To support our vision and intentions around these services, we want to engage and co-design plans for future services with providers and people with lived experience of specialist services
  • This will ensure the ‘right size and type market’ that meets varying needs in different locations, is what people need and want and is based on projected demand for the different types of specialist services needed for people in Walsall over the next 15 years
  • We will continue to work constructively with providers to commission specialist services, support quality and market development and to monitor sustainability.

Provider perspectives as to what is needed from the Council and partners: 

What is needed from Council, NHS and public sector partners? 

  • Identification of gaps in service provision
  • Prompt responses to proposals
  • Input in design
  • Collaborative working

How best to co-design care and support for the next 15 years

  • Continuous and regular dialogue
  • Collaborative working with preferred providers
  • Establishment of steering groups which include commissioning and health and social care representatives to input and review existing services and new proposals
  • Establish what is already working well within the Borough and see if can be replicated
  • Establish Council and ICB requirements in terms of outcomes and “reverse engineer” to establish how the outcomes can be achieved:
    1. Establish the outcome
    2. Establish the timescale to achieve the outcome
    3. Establish what is needed to achieve the outcome
    4. Establish what is missing in what is needed to achieve the outcome and how this is addressed
    5. Establish how the achievement of the outcome will be monitored and subsequently achieved

This is the perspective from another provider as to what do is needed from the Council, NHS and other public sector partners to support providers in strategic developments:

  • More collaboration
  • Clear communication
  • Joint Frameworks
  • Visibility of needs – continually updated
  • Public sector partners strategically aligned to each other