Energy efficiency funding and advice

ECO4 Flex support to make your home more energy efficient

Energy company obligation flexibility scheme (ECO Flex) funding is available if you:

• own the home you live in
• rent from a private landlord

Social and local authority housing is not included.

Funding may be used for:

• insulating cavity, solid or internal walls
• replacing inefficient heating
• loft insulation
• underfloor insulation

Eligibility

You could be eligible to get funding if:

• your household income is below £31,000 per year, and
• your home is hard to heat or you are vulnerable to cold

LA Flex (local authority flexible eligibility) means that we can set our own eligibility criteria. You may be able to apply even if you don’t receive qualifying benefits. The full eligibility criteria are in our ECO Flex statement of intent.

How to get started

A contractor may get in touch with you directly, or you can contact an approved contractor yourself. Beware of scammers who will claim to work for Walsall Council and then charge you. Our approved contractors are:

• Assist Eco Solutions
• Ask Energy Solutions
• Bneutral
• Broad Oaks
• Emerald Green Energy
• Go Green Alliance
• Green Eco Energy Solutions
• Green Homes Plan
• JMECO Installers
• RMS Energy Solutions
• Shropshire Green
• Simply Eco Ltd
• Smart Energy Sense
• Smart Energy West Midlands

What happens next

The contractor will do an assessment of your property to see if you qualify for support. They will make the decision, and they’ll let us know. 

The funding for the work will come from Ofgem. They will pay the contractor directly.

Quality of work

If you have any questions or concerns about the work, you should talk to the contractor or Ofgem. Walsall Council will not be able to help if there are any problems as this is an external scheme.

Have you received a letter from Ofgem?

If your home had solid wall insultation via the Government's ECO4 or Great British Insulation Scheme, you may receive a letter from Ofgem. The official regulator is offering free audits and quality checks on the work carried out on your home. If any defects such as damp and mould are found, they will be fixed at no cost to you.

If you don't want to wait for the letter offering your free audit you can email Ofgem or call on 0808 169 4447.

You can learn more about the help available for poor quality wall insulation on the Government's website.

How we use your data

Our privacy notice applies to all data collected in relation to Government funded energy efficiency schemes.

Further support

You can contact our energy efficiency team for more information about funding and how to save energy at home.