Report a problem with grounds maintenance and grass cutting

We are responsible for maintaining council-owned parks and open spaces, grassed areas, trees, play areas and horticultural features. This involves cutting back hedges and shrubs and also grass cutting. We aim to keep our borough clean, safe and pleasant for our residents and visitors.

We're expanding grassland, heathland, wildflower and tree cover throughout the borough. This means mowing some sites less, and at specific times over the year. Find out more about our tree planting programme.

What you need to tell us

If you need to report a problem with hedges, shrubs or grass cutting, you can report it online. You should include: 

• the exact location
• details of the issue - for example, overgrown grass or hedge
• your contact details

Make a report

You can do this online:

Help to complete the form

Watch our short 'how to' video guide below, for more information:

Alternatively, if you want to get in touch with a compliment or comment about our grounds maintenance, you can contact us. 

Problems on private land

Find out what to do if the problem is on privately-owned land, such as social housing land, railways or canal towpaths, or land that you own.