This is a new service - your feedback will help us to improve it.

Support if you have a sensory impairment

Our specialist services help adults who have hearing loss or are partially sighted, deaf, blind or deafblind remain as independent as possible.

You can get support with:

  • making decisions in relation to your own life
  • being empowered to control your personal finances
  • carrying out tasks, with minimal intervention
  • taking risks (without endangering your health and safety)

For all support provided, we will:

  • prioritise enabling your independence
  • respect your personal dignity and privacy
  • meet your religious, cultural and gender needs
  • take account of your dietary needs

The home care options that we offer can include:

  • personal care
  • communication
  • social care
  • household tasks

Personal care

We can support you with personal care that does not include nursing procedures. Find out more about personal care.


Communication support can include:

  • maintaining contact with family
  • reading
  • writing correspondence
  • helping with travel plans
  • using appropriate language including British Sign Language and Deaf Blind Manual),
  • providing BSL interpreting

Social care

Social care support can include:

  • acting as a guide or escort
  • attending and providing support at case conferences and other meetings
  • encouraging use of voluntary services in the community, including social and recreational opportunities
  • emotional support

Household tasks

We can help you with household tasks including:

  • cooking meals if you do not use a meal service
  • local shopping for food and household essentials
  • washing and ironing clothes
  • making your bed
  • keeping your home warm and clean
  • collecting your pension and local payments
  • making sure your environment is safe

You can also request equipment to help with independent living.


There is a charge for this service. If you're eligible for care services, we will ask you about your finances and base your charge on this.

Find out more about paying for care.

Access the service

If you need support, or know someone who does, contact us.

Rate this page