Request a bin repair

You can use this service to ask us to repair damaged bin lids or wheels. This is free of charge.

You may need to buy a new bin if it's damaged beyond repair (for example, if the body of your bin is cracked or has a hole in it).

How to book your repair

You must have an online MyAccount to book a bin repair.

Any data collected as part of the application will be used in accordance with data protection law and the UK GDPR. Find out more about how we process your data.

If you're unable to complete the online form, you can:

• phone the customer experience centre and we will take you through the process
• go to a Walsall Connected hub, where we'll show you how to self-serve online