Accessibility statement for the environmental protection public register

This accessibility statement applies to www2.walsall.gov.uk/PublicRegister/pollutioncontrollist.asp

This website is run by Walsall Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

• change colours, contrast levels and fonts using browser or device settings 
• zoom in up to 400% without the text spilling off the screen 
• navigate most of the website using a keyboard or speech recognition software 
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible: 

• Many documents are in PDF format and are not fully accessible to screen reader software.

Feedback and contact information

Tell us if you need information on this website in a different format. In your message, include: 

• the web address (URL) of the content 
• your name and email address
• the format you need (for example, BSL, large print, accessible PDF, audio recording, easy read or  braille) 

We'll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website  

We're always looking to improve the accessibility of this website. We are working on our content and will continue to make this more readable. All of our pages let you provide feedback to us and we encourage you to tell us what you think.  

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, let us know via: 

• feedback buttons on pages 
• feedback button on a BETA banner at the top of the page to report how you find the look and feel and navigation of our pages 
• email webproject@walsall.gov.uk
• phone: +44 1922 650000
• visitor address: Walsall Council, The Civic Centre, Walsall, WS1 1TP

We will respond to feedback within 5 working days.

Enforcement procedure

If you contact us with a complaint and you’re not happy with how we respond, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

 Technical information about this website's accessibility

Walsall Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons:

• Non-compliance with the accessibility regulations 

PDF documents

Some of our PDFs are not formatted so they’re accessible to a screen reader. Some errors may include, missing: 

1. Non-text content. All non-text content presented to the user should have a text alternative that serves the equivalent purpose. If these are missing this doesn’t meet WCAG 2.2 success criterion 1.1.1 Non text content. We plan to amend this by November 2025. 
2. Tagging. PDF documents should be tagged to mark the meaning and structure of their elements. If these tags are missing, this doesn't meet WCAG 2.2 success criterion 1.3.1. Info and Relationships. We plan to amend this by November 2025. 
3. Colour contrast. Some parts of PDF’s do not have sufficient contrast between the text and background colours. This doesn’t meet WCAG 2.2 success criterion 1.4.3 Contrast minimum. We plan to amend this by November 2025. 
4. Page titles. PDF documents should have titles that describe the topic or purpose of the page. If these are missing this doesn't meet WCAG success criteria 2.4.2. Page Titled. We plan to amend this by November 2025. 
5. Document language. PDF documents should have a language defined to help assistive technologies present the content correctly. If the document language is missing, this doesn't meet WCAG 2.2 success criteria 3.1.2. Language of Parts. We plan to amend this by November 2025. 

What we’re doing to improve accessibility  

We are reviewing and updating older PDFs to ensure compliance, while also making sure that all current PDFs meet accessibility standards. 

Preparation of this accessibility statement

This statement was prepared on 30 October 2024. It was last reviewed on 3 October 2024. 

This website was last tested on 6 September 2024. The test was carried out by the accessibility team in Walsall Council. The tests included: 

• a mixture of simple manual checks and automated tests to find only the most common barriers to users with accessibility needs 
• manual checks using each page without a mouse, viewing the page at different zoom settings, and simulating viewing the page on a small screen 

The automated tests were completed using the latest version of Axe and WAVE. 

Tests were completed using different settings in the Internet Explorer browser on Lenovo ThinkPad with a 13-inch screen