Adult Social Care Contributions Policy 2024 - 19. Non-payment of assessed contributions

The Council requires adults/their representative to pay the assessed contribution. Any adult/their representative refusing to provide financial information will be required to contribute the full cost of any services provided. 

Recovery action will be taken where non-payment occurs. Follow up reminders and recovery action will be taken on all outstanding unpaid invoices. 

Whilst an adult’s personal circumstances will be considered with sensitivity, to ensure fairness to those adults who pay the required financial contribution, non payment will be handled in line with the Council’s Corporate Debt Policy.

Any adult /their representative failing to pay or refusing to pay the assessed contribution, who is unable to come to an arrangement with the Council about payment, will be subject to a financial recovery approach consistent with Section 69 of the Care Act 2014.