Private hire and Hackney carriage information and licence conditions

It is an accepted fact that licensed Hackney Carriages and Private Hire vehicles play an increasingly important part in the provision of an integrated public transport system within Walsall. Their role will become more important as new policies develop in the future. 

It is the Council’s vision and opinion that best practice outlining a common standard should apply both in the vehicles that are licensed and to all the drivers who operate them, no matter the frequency or level of participation. 

The first contact many individuals have while visiting Walsall is a Hackney Carriage or Private Hire Vehicle. The Council’s aim is that this should be a pleasant experience as it is considered an integral and important part of any visit to Walsall. 

The Council advocates that best practice should be adopted as a norm and that Hackney Carriage and Private Hire Vehicles should be presented in a professional manner. The following contains what in Walsall Metropolitan Borough Council’s opinion would become best practice for both Hackney Carriage and Private Hire Vehicles and guidelines on the Code of Conduct for all personnel involved in operating or driving them. 

This document also contains useful information, tips and guidance on driving licensed vehicles.