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Pest control

 
This section of the website provides information on pests and nuisance. Please use the links on the right hand side to view further information associated to the topic.
Pests can be a nuisance, damage your home or endanger your health and safety.  Walsall Council provides a range of Pest Control services and also offers advice and guidance on most pest problems.
Make an enquiry or book an appointment
To make an enquiry or book an appointment for a pest control treatment please call the number below:
Telephone: 01922 653366
If you have any queries the answers for which cannot be found below or if you would like to book an appointment with an Officer please contact the Pest Control team.
Domestic Services
The Pest Control team provides a service to occupied domestic premises within the borough Walsall for the treatment of pests including rats, mice, bedbugs, cockroaches, wasps and fleas.  It does not provide treatments for foxes, squirrels or pigeons.
The service aims to visit within 48 working hours and appointments can be booked into one of two daily slots:
Morning (09.00 – 13.00)
Afternoon (14.00 – 16.30)
Customers will be required to remain at the address between the appointment times as the Pest Control Officer could visit at any time during this period.  During busy periods it may not be possible to visit within 48 working hours.
Although there is no particular limit on the amount of times you can call an Officer out to investigate an infestation the treatment the Officer suggests including where to place bait, how much bait to lay and when to revisit will be at that officer's discretion.
Officers should always offer suggestions as to how you can rid the property of pests for example by reducing bird feeding to get rid of rats and mice, treating cats with products from the local veterinary surgeon to eradicate fleas, etc.
There are charges for domestic pest control treatments and details of these can be found on our Fees and Charges web page.  Payment is made at the time of the booking of an appointment and can be made by credit or debit card over the phone on the above number.
Pest Control Service for Commercial Premises
The Council provides a commercial Pest Control service for the treatment against rats, mice and wasps in 'non-food' businesses premises.  If you require assistance in the treatment against these pests at your business premises please call 01922 653366 and arrange a visit from one of our experienced Pest Control Operatives.
Details of the charging scheme for commercial Pest Control treatments can be found on our Fees and Charges web page.  Payment is made at the time of the booking of an appointment and can be made by credit or debit card over the phone on the above number.
Sightings of rats
Where rats are sighted on public land Officers will survey this land and carry out treatments to ensure the rats are destroyed.  Please provide as much information as possible as to the location of any sightings to the Pest Control Team.
Infested premises
Where pests are believed to be nesting or infesting a neighbouring property Officers within the Community Protection team have certain powers to take action to ensure the pests are dealt with.  If you believe a neighbouring house, business or piece of land is infested with pests please call 01922 653366.
Food businesses
If you are a business that produces, serves or sells food and you believe you have an infestation of pests you should close the premises and immediately contact the Environmental Health Division where an officer will be allocated to investigate and give advice.
If you are a customer of a food premises and believe there is a problem with a pest infestation please report this to:
Environmental Health
Civic Centre
Darwall Street
Walsall
WS1 1TP
Telephone: 01922 653366
Email:  
environmentalhealth@walsall.gov.uk
Choosing a pest control contractor
In certain circumstances Walsall Council may not be able to provide you with a service; in this case we would recommend the following points are followed to ensure you choose an appropriate contractor to carry out the work required.
We recommend that at least three companies are contacted and quotes from each compared to ensure value for money and effective treatment.
We do not recommend any particular company but the following two trade organisations have a code of conduct which their members should adhere to when dealing with customers.  These organisations may be able to assist in finding contractors or helping should any disputes arise.
National Pest Technicians Association (NPTA)
British Pest Control Association (BPCA)
Contact us
If you would like further advice or need to make a pest control appointment please contact us on the telephone number or email address below.
Environmental Health
Civic Centre
Darwall Street
Walsall
WS1 1TP
Telephone: 01922 653366
Email:  
environmentalhealth@walsall.gov.uk