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Walsall Council Celebrates Appointment of Carol Williams as President of Socitm

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Carol Williams, Walsall Council’s Director of Transformation and Digital has been appointed as new president of the Society for Innovation, Technology and Modernisation (Socitm) for 2024/25.

Carol Williams, Walsall Council’s Director of Transformation and Digital, at the Socitm Awards 2024

Socitm is a leading network of digital professionals in the public sector, committed to improving services through the effective use of technology.

Carol Williams has spearheaded numerous initiatives that have significantly enhanced the council's digital infrastructure and transformation projects and will now bring her wealth of experience and expertise to a national stage as president of Socitm. 

With over three decades of experience in ICT and digital transformation, Carol Williams has been instrumental in driving change and innovation within the public sector.

Since joining Walsall Council in 2007, her original role was Head of ICT Programme Delivery in 2011.  Once established the SIRO role introducing Information Governance into the council, she then became Head of ICT, which encompassed IT Strategy, Operations, Information Governance and Programme Delivery.

Her time as Director of Transformation and Digital since July 2021 has seen her implement cutting-edge information management practices and report progress to the Chief Executive and Corporate Management Team.

Prior to her work at Walsall, Carol made significant contributions at the Borough of Telford & Wrekin, managing an £18m portfolio of change programmes and projects.

Her extensive experience and proven leadership make her a model choice to lead Socitm in fostering technological advancement in the public sector.

“ I am deeply honoured to take on the role of President of Socitm.

"This is an exciting opportunity to work with colleagues across the country to drive forward our shared vision for digital excellence in public services.

"I look forward to leveraging our collective expertise to address the challenges and seize the opportunities that lie ahead. “

Carol Williams, Walsall Council’s Director of Transformation and Digital

“ We are incredibly proud of Carol's achievements and her appointment as President of Socitm.

"This recognition is a testament to her dedication, hard work, and the significant impact she has made within our council and beyond.

"We are confident that Carol will excel in her new role and continue to be an inspiration to us all. “

Emma Bennett, Chief Executive of Walsall Council

Walsall Council extends its heartfelt congratulations to Carol Williams and looks forward to supporting her in this prestigious role.


Notes to Editors

The Society for Innovation, Technology and Modernisation (Socitm) is the network for digital professionals in the public sector. Socitm's mission is to promote and support the use of technology and modernisation to improve public services, enhance efficiency, and deliver better outcomes for communities.

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