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Walsall Council is delighted to announce that Walsall Connected has been shortlisted for Best Efficiency and Transformation Initiative for the 2023 APSE Service Awards which will take place in September.
APSE Service Awards Finalists 2023 announced!
Walsall Council is delighted to announce that Walsall Connected has been shortlisted for Best Efficiency and Transformation Initiative for the 2023 APSE Service Awards which will take place in September.
Walsall Connected is a collaboration between Walsall Council and Community Partner Organisations across the Borough, co-designed to offer face-to-face digital upskilling, general support signposting and access to first-line Council services.
We recently launched our 28th Connected Centre at the manor hospital
“ I am thrilled to learn that Walsall Connected has made it to the shortlist. This is fantastic news for our team and a testament to the exceptional work happening across our 28 centres.
Walsall Connected exemplifies the Customer Experience Strategy of the Council, which was developed in 2021 and is in line with our 'new ways of working' while meeting the demands of our residents.
With Walsall Connected and Walsall Council's Customer Experience Strategy, our main objective is to provide an outstanding customer experience. Being shortlisted is truly an outstanding achievement that highlights our commitment to our residents
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“ Across local government we have an army of unsung heroes going above and beyond to deliver for their local communities. Innovation and dedication is key to their success.
The APSE Service Awards uniquely recognise the profound contribution of local council frontline services to local communities and local people. These awards celebrate those contributions to the delivery of excellence on the frontline and striving to achieve continuous improvement in public service delivery “
The APSE Awards are specific to frontline services provided by UK local authorities. The awards are agreed by a panel of expert judges. This year, the Awards included 21 categories, covering the vast majority of local services. The shortlist for the prestigious Overall Council of the Year in Service Delivery Award is still under deliberation and will be announced at a later date.
The winners will be announced at the APSE Annual Charity Awards Dinner, in aid of Parkinson’s UK, on Thursday 14 September 2023 at the world leading visitor attraction Titanic Belfast. The ceremony will take place at the rise of the APSE Annual Seminar, this year set in the historic city of Belfast.
