Person centred care

Person-centred care means that whoever receives care is treated as an individual. Professionals work with you to make decisions about your health and care.

You can choose to include your family in planning your care and support. You can also share your experiences to help improve how we design and deliver our services. This will improve our services for everyone.

Person-centred care means:

• your values are at the centre of your care
• your preferences and needs are important
• you feel comfortable and safe
• your family and friends can give you emotional support
• you have access to the right care when and where you need it
• you receive all the information you need in a way that lets you make decisions about your care and support

Read about person-centred care on the Social Care Institute for Excellence website.