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DFG timescales

Agency schemes

Where the council provides Agency adaptation schemes we will always seek to ensure that works are completed as soon as practicable. When a Disabled Facility Grant is approved we will immediately contact the contractor(s) to arrange for them to provide start and expected completion dates for the works.

Some adaptations by their nature take longer than others and some need highly specialist equipment ordered for example curved stairlifts (to fit a particular home). In nearly all cases there is a period from grant approval to start date that is classed as ‘mobilisation’ ie the contractor getting their employees ready / available and the bulk of materials ordered.

The list below gives examples of the timescales that we would expect contractors to be able to complete works from the date of them agreeing to undertake the works

 

From approval to start on site

From start on site to certified completion

Total time from approval

 

Straight stair lift

4 weeks

2 days

22 working days

 

Curved stair lift

6-8 weeks

2 days

42 working days

 

Vertical lift

8 weeks

2-3 working days

43 working days

 

Bath out shower in

21 working days

5 working days

26 working days

 

Full wet-room

21 working days

10 working days

30 working days

 

Extension for bathroom

21 working days

8-10 weeks

71 working days

 

Extension for bathroom

21 working days

8-10 weeks

71 working days

 

Extension for bathroom and bedroom

21 working days

12-16 weeks

101 working days

 

All of our contractors have committed to completing the adaptations as soon as practicable.

Why do completion dates change?

In some cases extra works are identified when the adaptations are underway that are essential to ensure that the necessary and appropriate adaptations are provided. These extra works can add to the length of time it takes to complete a scheme especially if extra specialist parts / materials are needed.

For the limited number of schemes where extensions are included timescales can and do get changed as a result of bad weather for example periods of extreme cold / snow when many building operations are either impracticable or inappropriate to undertake.

In other cases completion dates change as a result of residents asking for works to stop for a particular event for example, hospital visits, holidays etc. In some cases this can have greater impact on timescale than would first be expected as If the contractor had originally programmed the works to continue through this period it will have a ‘knock-on’ effect upon the completion date and they may have already programmed other schemes to start then and as a result extend the completion date.

Detailed information on timescales

How long does it take from referral to approval of a major DFG adaptation?

The table below shows the average length of time in weeks from referral to approval of a major DFG.

 

2007/2008

2008/2009

2009/2010

2010/2011

2011/2012

 

Average

74

90

70

28

9

 

The timescale from initial Occupational Therapist referral to formal grant approval is variable and has a number of factors impacting upon it including (but not limited to):

Service users availability

Service user securing valid proofs of:

  • property ownership
  • their financial resources

Landlords consent

Planning and building regulations approval

Party wall and Severn Trent building over consents

British Coal Mining assessments

Consideration and negotiation between the service user and the specialist occupational therapist over what is a necessary and appropriate scheme that can be taken forward. This is undertaken after the initial referral. This can involve significant discussions with service user, their family, carers and, other health care professionals. This can involve re-design of schemes prior to seeking quotations

Submission of detailed quotations for the agreed works. This can involve design and pricing for extremely specialist equipment.

Final confirmation by the applicant that their financial etc circumstances have not changed during the above.

Without the above being obtained the application may not be valid and would therefore be refused.

The council is undertaking significant work to streamline the process from referral to approval for DFG schemes costing less than £12,000 which is leading to reduction in average length of time.

Time periods from approval to completion of grant works, during 2011/12 the time periods were:

  • Lifts in 2011/12 overall: 7 weeks
  • For straight lifts: 4 weeks
  • For curved lifts: 7 weeks
  • For vertical through floor lifts: 14 weeks
  • For external step lifts: 12 weeks

The different time periods are due to manufacture timescales as they are bespoke and do not necessarily mean that installation periods are lengthy.

Bathroom adaptations

Commonly the works undertaken are the removal of a bath and replacement with a level access shower, relocation and or provision of new toilet and wash hand basin: 6 weeks

 

2010/11

Average No. of weeks from referral to approval

At end of:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

 

Delivered by Council Agency Service

45

45

38

36

41

43

36

31

29

27

27

25

 

Applications submitted by residents and or private 'agents' on residents behalf

72

66

75

74

79

71

61

57

55

54

50

47

 

Average for all major DFG applications

54

52

46

45

50

49

40

35

32

30

29

28

 

 

2011/12

Average No. of weeks from referral to approval

At end of:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

 

Delivered by Council Agency Service

9

13

10

10

9

8

9

9

9

9

9

9

 

Applications submitted by residents and or private 'agents' on residents behalf

0

9

9

9

10

10

9

9

7

7

9

9

 

Average for all major DFG applications

9

12

10

10

9

8

9

9

9

9

9