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Accessibility statement for Holiday Activities and Food programme (HAF)

Walsall Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.  

This accessibility statement applies to https://haf.walsall.gov.uk/Account/Login

This website is run by Walsall Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some forms and field inputs are not labelled correctly for screen reader users
  • some controls do not have matching accessible labels
  • updates to content are not announced to screen reader users
  • some error messages do not assist the user to fix the errors
  • some forms do not have sufficient labels or instructions
  • some form error messages are not properly associated with their corresponding field inputs
  • some tab lists are not labelled correctly, making them difficult for screen reader users to navigate 
  • some images contain text that is not described
  • page titles not reflecting content
  • some headings are not in a chronological order
  • some images do not have image descriptions

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, let us know via:  

We will respond to feedback within 5 working days.

Contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, call 01922 650000.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Some images are missing alternative text. This fails WCAG 2.2 success criterion 1.1.1 Non text content. We plan to amend this by July 2025.

Some heading levels have been marked up incorrectly. Some parts of the forms including hierarchy, field requirements, lists structure, elements locations are not marked up correctly This may impact Blind or low vision users. This fails WCAG 2.2 success criteria 1.3.1 Info and Relationships. We plan to amend this by July 2025.

Some images contain text within them. These cannot be read by screen reader users. This fails WCAG 2.2 success criteria 1.4.5 Images of Text. We plan to amend this by July 2025.

Some pages do not have a unique page title. The page title should describe the topic of the page, purpose of the page or the subject of the page. This doesn’t meet WCAG 2.2 success criterion 2.4.2 Page titled. We plan to amend this by July 2025.

Some visible labels do not match their accessible name. This fails WCAG 2.2 success criterion 2.5.3 Label in name We plan to amend this by July 2025.

Some required form fields do not provide error messages announcements to assistive technology users. This fails WCAG 2.2 success criterion 3.3.1 Error identification. We plan to amend this by July 2025.

Some of our forms are missing clear instructions on how to fill them out. This fails WCAG 2.2 success criterion 3.3.2 Labels or Instructions. We plan to amend this by July 2025.

Some error messages are not announced in the correct format for screen reader users. This fails WCAG 2.2 success criterion 4.1.3 Status message. We plan to amend this by July 2025.

 

Preparation of this accessibility statement 

This statement was prepared on 17 January 2024.

This website was last tested on 27 November 2024. The test was carried out by Walsall Council Accessibility Team. The tests included: 

  • accessibility testing using automated tools such as WAVE and axe DevTools
  • visual inspection of interactive elements
  • interacting with the website using only a keyboard
  • interacting with the website using a screen reader NVDA
  • zoom in pages to 200% and 400% and inspecting the pages
  • simulating mobile phone screens
  • It was last reviewed on 16 December 2024.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) 

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