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Bulky item collection

COVID-19 and bulky item collections

We will be implementing strict health and safety measures, including social distancing, to protect members of the public and our collections operatives.  You will also be asked to put items for collection out at the front of your property 72 hours before your collection date.  We are unable to collect items from households with confirmed cases of COVID-19 or family members with symptoms and households who are self-isolating.

We only collect from domestic properties for Walsall residents who wish to dispose of items that are too large or heavy to fit into a wheelie bin. If you are a business or landlord and want a large or bulky item removed, then please visit  our business waste pages.


Items we can collect

We collect fridges, freezers, white goods and other large items such as furniture from homes. 


Items we do not collect:

  • bagged waste
  • garden sheds and fences
  • garden waste
  • commercial waste 
  • building waste or rubble
  • clinical waste
  • hazardous waste 

Arrange a collection

  • This service runs from 6.30am - 5.30pm, Monday to Friday.
  • Collection can take place at any time during the times above.
  • Items for collection must be put out at the front of your property 72 hours before your collection date
  • Items to be collected must be at the front of your property by 6.30am on collection day.  If you need to put items on the footpath as you do not have a front garden or driveway, let us know and we will try to move them as early as possible on collection day.

To arrange a bulky waste collection, please call the Clean and Green Contact Centre.  A non-refundable payment must be made at the time of booking to secure collection. If you need to make any changes you will need to phone us by 12pm the day before your collection.



  • Up to three items - £10.00

Some pieces of furniture may be considered to be multiple items, for example a bed which includes a base, a mattress and a headboard would count as 3 items.  We are unable to offer collections of more than three items at this time.


What should I do on the day of collection?

  • Items for collection must be put out at the front of your property 72 hours before your collection date.
  • Items must be ready for collection from 6.30am (we are unable to provide an exact time).
  • Make sure items are whole and easily accessible.
  • Leave items at the nearest point to the front edge of the property.

Please note:

  • We cannot enter your home, garage or rear garden to collect items.
  • We will only collect the items stated on your booking.
  • We cannot collect waterlogged, soiled or overly heavy items.
  • fridges, freezers and cookers must be empty and must not contain food.


Other ways to get rid of your waste