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Apply for a Disabled Facilities Grant

Check if you're eligible for a Disabled Facilities Grant and what it can be used for.

Do not start work on your home until we approve your application. If you start work before approval, you may not get a grant.

If you rent or are in social housing

You must get written permission from your landlord before we can look at your application. Your landlord will decide if the work can go ahead.

Contact us for help with this.

If you own your home

A land charge may apply. This is a charge placed against the property so we can recover the money if you sell or change the property's ownership. We advise you to seek legal advice before proceeding.

How to apply

Video guide

This short video shows how to apply for a DFG and what you need before you start.

What you'll need to do to apply

Find a contractor and get quotes

You must send us at least one quote for the work. We recommend getting more than one so you can compare prices and services.

You can ask family or friends for recommendations. If you do not know a contractor, you can find a trusted trader supported by Walsall Trading Standards.

A valid quote must:

  • be on company letterhead
  • include the company’s address, contact details and VAT number (if registered)
  • be signed by an authorised person
  • show the date and how long the quote is valid
  • include a drawing reference number, if drawings are used

Quotes must be itemised, showing the cost and quantity for each part of the work. A single total price is not enough.

Use our guides to help you:

Download list

Contact us to ask for an application form.

Provide supporting evidence

You must include:

  • itemised quotes from contractors
  • financial information
  • details of any benefits you receive, including: 
    • Universal Credit
    • Income Support
    • Income‑based ESA
    • Income‑based JSA
    • Guarantee Pension Credit
    • Working or Child Tax Credit (if income is below £15,050)
    • Housing Benefit

If you do not receive benefits, you must tell us about your:

  • savings
  • pensions (state and private)

We cannot assess your application without this information.

How we assess your application

We decide what work is needed based on:

  • your occupational therapy referral
  • your property
  • our renewal assistance policy

We follow legislation and national best practice. We also compare quotes with our rates to make sure the grant offers value for money.

If the work costs between £2,500 and £30,000, we'll carry out a means test using the information you provide. We may ask for evidence such as bank statements or tax returns.

We'll tell you if you need to pay anything towards the work. If the adaptations are for a child, you won't need to pay.

Our decision

If we approve your grant, we will write to you. This is usually by email or letter. For small works, we may contact you by email or phone.

You can also find out how to pay for the work once your application is approved.

Changes after approval

You or a family member must tell us as soon as possible if anything changes that could:

  • affect your grant
  • affect the work or your need for the adaptations

Contact information

Before contacting us, please check to see if we can answer your question from our online information.

Phone:

01922 652171

Business hours:

Monday to Thursday: 8.45am - 5.15pm

Friday: 8.45am - 4.45pm

Connect to a BSL interpreter

Available on demand Monday to Friday between 9am and 4:30pm

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