Report a concern

If you are concerned about the welfare of a child or young person you can contact any of the following:


Children’s Services (Social Care)

During the day

Monday – Thursday, 8.45am – 5.15pm Friday, 8.45am – 4.45pm
The Multi Agency Safeguarding Hub (MASH)
Civic Centre
Zone 2D
Walsall Council

Telephone: 0300 555 2866


Evenings, weekends, bank holidays (out of hours)

Emergency Response Team

Telephone: 0300 555 2922  or  0300 555 2836


Further information

The Multi Agency Safeguarding Hub (MASH) is the first point of contact for any professional or concerned individual who has concerns about a child. MASH can be contacted on 0300 555 2866. Referrers can contact children’s social care for advice and guidance, early help support or to refer a child in need of safeguarding.

To make a child protection referral, please send all information to the MASH using the Multi Agency Referral Form MARF (Word 260KB) This form must be used to support all verbal referrals and be sent within 24 hours. Please refer to Top Tips to completing a MARF (PDF 280KB)

If you believe a child is in immediate danger, call the police on 999

More information about Early Help can be found at or access the Child Protection Procedures page