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07 January 2020

Retail Employability Programme

The Access to Retail Employability Programme will help you to:

  • Gain an insight and understanding of the McArthurGlen Designer Outlet, Cannock and their mission to create the finest retail experiences.
  • Gain an understanding of the retail business and role you can play in enhancing the customer experience so they leave happy, tell their family and friends and return time and time again.
  • Appreciate how customer service impacts brand image and how surprising and delighting the customer is central to success.
  • Understand the impact you have in representing the brand and creating a lasting impression on the customer.

Programme delivery:
The course is delivered over 2 weeks, Monday to Friday from 9.30am to 3.00pm

Walsall College
Tradmark House
5 Hyssop Close
Cannock, WS11 7XA

or Walsall College (Hawbush)
Beeches Road, Leamore


Contact us to book your place on 01922 655353 or email walsallworks@walsall.gov.uk

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