This is a new service - your feedback will help us to improve it.

About Us

What is the Local Offer?

Walsall’s Local Offer provides information in one place for children and young people aged 0-25 years with special educational needs and/or disabilities (SEND), their parents/carers and professionals.

The Local Offer includes information on local services to help children, young people, parents and carers make choices about the support they receive.

What we do

We have developed Walsall's Local Offer with parents, carers, young people with SEND, and professionals in order to make sure that the Local Offer meets your individual needs.

The Children and Families Act 2014 requires us to produce and publish a Local Offer, which sets out in one place information about the provision available across education, health and social care for children and young people in the area who have SEND.

What if I don't use the internet?

We understand that some people may not be able to access it by using the internet for a variety of reasons. As there is a lot of information that must be kept up to date, providing information digitally is the most effective way of doing this.

This does not mean that you cannot access information if you do not have a computer or internet access.  You could ask a professional working with you, your family or child/young person to help you find or print information for you.  

If you can use the internet but do not have access to it 

If you can use the internet but do not have access to it, you can use a computer in the library. As a Walsall library member you can the full range of computer services. If you are not a library member you can get a visitor pass from library staff, for a small charge.


If you want some information printing, but do not have access to a printer you could try asking:

  • Your child or young person’s school 
  • A professional working with your family
  • A friend or family member
  • Information can be printed at Libraries but there is a small charge for this

Who can help you

Professionals who are working with you or your child or young person including:  

  • School staff
  • The SEND Information, Advice and Support Service (SENDIAS)
  • Social workers
  • Your SEND Casework Officer
  • Health care professionals
  • Other parents/carers - other people who understand what you are going through are a great source of help and support. FACE is Walsall’s parent carer forum email
  • National services and helplines like Contact - Freephone: 0808 808 3555
    9.30am-5pm, Monday-Friday; free from UK landlines and UK mobiles

Contact us

If you can't find the information you need, please let us know.

You can send your feedback, requests and comments through the 'Feedback' tab above, or you can email us.