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Roads and footways

Whether on foot, cycling, using public or personal transport, it's important to have a network that is in good condition.


A team of qualified highway safety inspectors visit every road and footway in the borough at least once a year. They check for safety critical defects and deterioration that could become hazardous before their next visit. We arrange repairs on a priority basis:

  • safety critical defects attended to in 1 - 24 hours
  • minor issues repaired within six months

Our highway safety inspection manual provides guidance and standards for our inspectors. It ensures a consistent approach for identifying defects and assessing their relative risk to highway users across Walsall’s road network.


We prioritise pothole repairs by assessing the risk that they pose to highway users. Not all potholes are a priority, but we do aim to fix as many as we can.

We aim to make a permanent, quality repair by cutting around the pothole, clearing out the old material and filling it with new tarmac. We are also using innovative new techniques - velocity patching permanently repairs a pothole in about two minutes.

If a road has multiple potholes, a larger patch may encompasses multiple repairs.

If a pothole is dangerous, we make an instant repair by filling the hole. This is to make the road safe straight away whilst we arrange a full, permanent repair.


We carry out two types of resurfacing across Walsall’s road and footway network:

Deep structural repairs

When the surface of the road or footway has deteriorated beyond the point of repair, we remove the top layers of the surface and lay a brand new surface.  This is the most expensive treatment and will normally last at least 15 to 20 years.

Preventative treatments

A more cost effective approach to maintaining roads and footways is to repair and seal the existing surface. 

Surface dressing is generally used on the Borough’s busier routes. It provides more grip, protects from water and air damage and lasts up to 10 years. Faults such as potholes are fixed and then the road is coated with stone chips. Vehicles driving on the road help these imbed, and then the road is swept to remove excess stones.

Since 2019, we’ve been using an innovative product called LockChip to seal the road surface.  Micro surfacing is used on roads and footways and also lasts up to 10 years. Major defects and potholes are repaired and then the pre-mixed asphalt dressing is spread across the road or footway to seal.

When we prioritise roads for resurfacing, we consider many different factors including technical condition data, the road classification and usage, the number of pothole repairs completed and the number of customer enquiries received.

You can access our forward works programme documents below. They provide details of the works planned for 2021-2022.

Download list

Report a problem

You can report non-urgent highway issues online:

Report a street problem

If you are concerned about an urgent highway safety issue, contact the council switchboard.

Please ensure that you know the exact location and type of defect to help us provide a speedy response.