Coronavirus: Latest information and advice 

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Coronavirus (COVID-19) Information and advice

The information on this page is based on the best available information Walsall Council has received from central government and from scientific and health experts. As we are dealing with an ever evolving situation things may change rapidly. We would ask the public to keep checking for information updates as and when they are published.
On this page you will find the latest updates from Walsall's Director of Public Health, links to national public information, advice and guidance. Because of the continuously changing situation, this page and links will be updated regularly so please check for the most up to date information.
Although the risk to individuals remains low the public are advised to:
  • always carry tissues and use them to catch coughs and sneezes and bin the tissue
  • wash hands with soap and water or, if unavailable, use sanitiser gel to kill germs.


Information and advice available from Public Health England and the NHS

Overview of coronavirus

Latest information and guidance for the public 
Goverment advice and guidance

There is useful information available at the above sites with guidance for different settings - both clinical and non-clinical about how to prevent the spread of the virus. There is also guidance about simple measures you can take to protect you and your family from the virus.
Public Health England have issued stay at home guidance for people with confirmed or possible coronavirus available here.
If you have either a high temperature or a new continuous cough then you should self isolate i.e. stay at home for seven days. Do not go to your GP, pharmacy or hospital.
You do not need to call NHS 111 to tell them you're staying at home. People self isolating with mild symptoms will not be tested.
If your symptoms worsen during home isolation or are no better after seven days contact NHS 111 online. For a medical emergency dial 999.


Update: 17 March 2020

Walsall Council is responding to the latest advice from government following the announcement by the prime minister yesterday (16 March). 
The welfare of the community is our priority, especially for those that are more vulnerable and the people that provide care for them. We are working hard to ensure that we can support them during these difficult times.
We are receiving guidance from Public Health England and working closely with our health and local partner organisations and the voluntary sector to make sure that we can best deliver local services in light of the challenges that we face.
We will provide regular updates about council services.

Update 13 March: Joint Statement: Cases in Walsall Borough

Walsall, Dudley, Sandwell and Wolverhampton councils are working closely with the NHS, Public Health England and other health and social care providers to plan and prepare for this virus.

Update 3 March: Joint Statement issued 3 March 2020


Further Information

A coronavirus is one type of virus and, as a group, coronaviruses are common across the world. Novel Coronavirus (COVID-19) is a new strain of coronavirus that presents with flu-like symptoms including a fever, a cough or difficulty breathing.





School service desk

Due to the current situation, the school service desk will no longer be fully operational from 24 March 2020. Click here for contact details for each service.