Coronavirus: Latest information and advice 

Visitors to care homes welcomed but make sure you follow the guidelines to protect your loved ones

  • 11 November 2020
  • Number of views: 365

Residents intending on visiting their relatives in care homes are welcomed to do so but must follow guidelines to make sure that they protect them.

On 5 November 2020, as the national lockdown began, the Government issued updated guidance on care home visits during the national restrictions.   

Councillor Rose Martin, Portfolio holder for Adult Social Care, Walsall Council said, “Every care home in Walsall is different with regards to its layout, facilities and environment and each resident will have varying needs in terms of their health and wellbeing. It is vital that this is all taken into consideration when visits are planned to ensure we protect our vulnerable residents as well as consideration of the staff working to support them.”

“Care providers are working in collaboration with potential visitors, the individuals being cared for along with other relevant professionals such as social workers or clinicians as appropriate to ensure their safety and well-being.” 

“Each home will be able to provide detailed information on how they will enable visits to take place in a safe way whilst considering the needs of their residents so make sure you contact them before planning your visit to find out what they are. Useful guidelines are available and are being issued to relatives by providers in the borough.”

All visitors must follow any guidance, procedures or protocols put in place by the care provider to make sure infection prevention is maintained. Copies of the care homes guidance, procedures and protocols should be made available for you to read in advance of your visit.   

Councillor Stephen Craddock, Portfolio Holder for Health and well-being, Walsall Council said, “The basic principles and guidelines in the fight against COVID-19 must be taken into account if you intend to visit a relative in a care home during the coronavirus pandemic, especially as they will be amongst the most vulnerable in our community and we need to protect them.”

“Please do not visit the care homes if you have any of the symptoms of coronavirus or if you have been told to self-isolate and consider alternatives such as video calls where possible.”

“Both of my parents are in a care home so I understand that it is a difficult situation but it is very important to take the safety and wellbeing of your loved ones into account when considering a visit.”


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