The council’s bulky items collections service will resume for Walsall residents under revised arrangements from Thursday 14 May 2020 after it was postponed in late March due to the COVID-19 pandemic.
The service will operate Monday to Friday and limit collections to up to three items only for a reduced charge of £10. Residents will be able to call the Clean and Green Services customer contact centre from Monday 11 May 2020 to book a bulky waste collection.
Leader of Walsall Council, Councillor Mike Bird, said:
“The bulky waste collection service is important for residents and one we have been constantly reviewing to get it back up and running as soon as possible.
“Our first priority is to make sure we protect the health of our residents and staff and careful planning, along with improved staffing levels, means we can now offer this service to Walsall residents again, though not at full capacity and with strict social distancing and hygiene measures in place.”
Walsall Council portfolio holder for Clean and Green, Councillor Oliver Butler, said:
“The bulky waste collection service will be operating at a slightly reduced capacity, however resuming this service now will ease the pressure on our household waste and recycling centres when they reopen next week and provide an option for those residents who aren’t able to transport larger items themselves.
“We are expecting a high demand for this service so please be patient as there will be a lot of calls to our customer contact centre for bookings and longer waiting times for collections than usual—our teams are working hard and doing a great job.
“As an administration, we reduced the cost of bulky collections which are now down from £15 to £10 for three items. Our customers will now effectively get one item collected for free.
“This will allow residents to easily and cheaply dispose of their bulky items, especially important during the COVID-19 crisis and at a time when our household waste and recycling centres have been closed and ahead of them reopening at a reduced capacity very soon. Residents can do this without the risk of having to leave home, which is a great benefit to those residents who are isolating and vulnerable and will reduce the risk of spreading the virus.”
Items that can be booked for bulky item collection include beds, mattresses, bedroom furniture, sofas, white goods, cookers and TV units.
Items that cannot be collected include bagged waste, garden waste, garden sheds and fences, commercial waste, building waste or rubble, clinical waste or hazardous waste.
To reduce the risk of spreading the virus, households with residents confirmed to have COVID-19, who are showing symptoms or are in a 14-day-isolation are not able to book a bulky waste collection.
For further information about bookings and revised safety procedures please see the bulky item collection page on the Walsall Council website.
For updates about waste collections and services in the borough, follow Walsall Council Clean and Green Services on Twitter @CleanGreenTweet or on the Walsall Bins and Things Facebook page.