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Council switchboard and telephony issues

  • 5 June 2019
  • Number of views: 36

Apologies to all customers that experienced difficulties contacting the council via telephone yesterday.  We believe the issues have now been resolved. 

Switchboard and contact centre telephony issues

  • 4 June 2019
  • Number of views: 48

Please be aware that our switchboard and contact centre are having intermittent telephony issues today and you may find it difficult to contact us by telephone. We are working to resolve this.

You may be able to find the information you require on our website. Alternatively, there are additional ways to contact us.

Have you signed up for our online services?

  • 3 June 2019
  • Number of views: 48

Online services for Council Tax, Business Rates and Benefits are now available, providing you with instant access to your accounts and notification letters. You can access the Revenues and Benefits Services online by registering via our website.

Our online services mean you will no longer need to contact the council but instead be able to access your information from the comfort of your own home, 24 hours a day, 7 days a week.

More online services will be rolled out over the coming year to bring your services into the 21st Century