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Employment and skills support

If you have a learning disability or other additional needs, there are support services in the borough that can help you get a job.

Black Country Impact

Black Country Impact Programme Walsall provides help for young people aged 16-29 to find work, education and training opportunities. The programme provides free training in a number of courses including fork lift training, SIA security training, CSCS construction, hairdressing and more. 

Funding is also available to help young adults with travel, clothing and equipment if they are starting a new job or course. 

The Black Country Impact team have jobs with local employers which need to be filled immediately.

Walsall Works

Walsall Works is an award-winning initiative funded by Walsall Council to support local people to find jobs, apprenticeships and access training, while also supporting local businesses that are looking to expand and invest in their future workforce.

When you register with Walsall Works, you will receive professional support from our employment and skills team, who have the knowledge and expertise to improve your employability skills and find the right job or apprenticeship opportunity for you.  Whatever stage you are at in your career, our aim is to help you access to support and training that will increase your chances of accessing local jobs being created by local employers.

Our programme wants to help people to progress and is aimed at supporting Walsall residents from all over the borough, regardless of where you live, your age, your work experience or personal circumstances.


When you start your placement, your manager should let you know about the Corporate Induction Programme, and the training courses you need to complete as part of this.  This will include signing up for e-learning.  If you are unsure about this, please speak to your manager.  

As part of your placement, you will be offered the chance to attend two ‘Recruit-Ability First’ sessions.  These are informal sessions that cover job search and interview techniques, and assertiveness skills.  The sessions will also give you a chance to meet your fellow participants on the programme.  More information about these sessions will be given to you by the Recruitment Team.

Our Learning and Development Team offer a range of training courses for Council employees.  You can view the list of courses on offer on your Once Source account - if you are not sure how to access your One Source account, please speak with your manager.  Remember to check with your manager before booking any courses.

Job search support

It’s really important to keep a lookout for and apply for any vacancies that you are interested in during your placement – don’t leave it to the last few weeks of your placement to start looking!  Here are a few links and useful documents that may help you:

The essential job search guide (PDF) has been specifically designed to help you through the process of identifying your strengths and skills, likes and dislikes and decide on what you want from your next job. In addition, there is practical advice and guidance on how to conduct your job search, tips for getting the most out of online jobs boards, how to prepare a CV/complete job application forms and how to prepare for and be successful at interview and in assessment centres. 

Most vacancies are now advertised online.  If you are unsure how to use jobs boards (job sites), view our using jobs boards (PDF).  Also, the list of useful jobs boards included in the guide may help you when you are searching for opportunities.

There is a real knack to completing application forms – remember to read the job description, employee specification and other supporting documents for each vacancy carefully before you apply.  For more guidance and tips on completing application forms, view candidate guidance – application forms (PDF)


Some of these files may not be suitable for users of assistive technology. If you use assistive technology and need a version of a document in a more accessible format, please email us.

Interview support

If you have been selected for an interview for any of the positions you have applied for – well done!  It’s perfectly natural to feel nervous, the key to doing well in interviews is preparation.  

To help yourself prepare, remember to read through the job description, employee specification and other supporting documents carefully before you attend.  You can also read through our candidate guidance – interviews (PDF) guide for attending interviews. 

Interview Skills training will be offered to you as part of the 'Recruit-Ability First' training mentioned above.  The Learning and Development Team also run an online 'get that job' course that can be accessed through your One Source account.