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Housing advice

Following a voluntary stock transfer in March 2003, Walsall Council no longer has any housing stock.  We have a team of housing advisors based at the Civic Centre who provide advice and assistance on a range of housing issues.  A series of leaflets has been produced which are available to download:
If you need housing advice, please call 01922 653405 to make an appointment. We provide free and confidential help with a range of housing issues, including:
Finding accommodation
Preventing homelessness
Housing and welfare benefits
Understanding your legal rights
Rent and mortgage arrears
Eviction and re-possession
Domestic violence
Further information on homelessness can be found at .
If you own your own home, or are a tenant or lodger, one simple call to our helpline on 01922 653405 will begin the process to get you the right help.  In most cases, we can advise directly but occasionally, we may direct you to other services that can give you more appropriate assistance.
We are able to offer:
A home visit if you need one
An interpreter if your first language is not English
The services of an intermediary if you have hearing or speech difficulties
Offices that are accessible if you have physical or sensory disabilities
An interview with a housing advisor of the same gender if you request this
This link provides further information on finding a home
Contact us
Homeless and Housing Advice Service
The Civic Centre
Darwall Street
Telephone 01922 653405
Fax 01922 653421
Textphone 01922 652715 (for deaf / hard of hearing)
Emergencies out of hours
If you have an out of hours emergency, contact 01922 650000 and ask to speak to the Duty Social Worker. General advice will be available on the out of hours service.