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Rough Sleeping

Update for Covid-19 arrangements for Rough Sleepers.

Due to the current crisis and the need to reduce direct contact with all people, Walsall’s ‘rough sleeper’s team’ are now working from home. They are in contact with their clients and almost all are now housed and accommodated. For any new people who are identified as rough sleeping; please contact Street Link on 0300 500 0914  or via their website  on  Alternatively, this can also be done via Walsall Council on 01922 652250 or by email to  

To assist the team, if you have their name or a description and where and when you saw the person/s rough sleeping it would help especially as they may already be known to us and it would make them easier to find.

Please be aware of the risks and social distancing to prevent the spread or the Corona Virus see for up to date information.

Walsall Rough Sleepers Team

Walsall Rough Sleepers Team are based at Walsall Civic Centre, Darwall Street, Walsall, WS1 1XU.

The aim of the team is to work with homeless individuals within the Walsall area. To engage with the individuals to enable them if ready to access housing, maintain tenancies, maximise income with support to claim benefits, access employment opportunities or further education and give general day to day support.

Definition of a Rough Sleeper - people sleeping, or bedded down, in the open air such as on the streets, or in doorways, parks or bus shelters); people in buildings or other places not designed for habitation (such as barns, sheds, car parks, cars, derelict boats, stations, or ‘bushes’)

Enquiries and referral to be sent via email:

The team work in partnership with the night shelter who also make referrals to two other projects called New Beginnings and Housing First for accommodation and support.



Night Shelter

Walsall Council commissioned the Black Country YMCA to run the night shelter. The running of the shelter is done using paid staff and volunteers whilst being assisted by Walsall Council’s Rough Sleepers Team.

Venue: Darwall Street, Walsall, WS1 1AP

Doors open at 8pm and close at 8am - 7 days a week From October to March.

Tel: 07545 433696



New Beginnings Project run via Street teams:

Street Teams are based in Walsall and is the only local organisation in Walsall specialising in working with children and young people abused through sexual exploitation.

Eligible service users:

The individuals supported due to an involvement in street sex industry can either be male or female or even transgender.>

The service is primarily aimed at vulnerable individuals who are rough sleeping, or at risk or rough sleeping and are either:

•           At risk of involvement in street sex work

•           Currently involved in street sex work

•           Previously involved in street sex work

•           Vulnerable with other complex needs

Street Teams 01922 621208



Housing First Project via Fry Accord

  • Housing First delivers a housing and support approach which:
  • Gives people who have experienced homelessness, chronic health and social care needs a stable home from which to rebuild their lives.
  • Provides intensive, person-centred, holistic support that is open-ended.
  • Places no conditions on individuals; however, they should desire to have a tenancy.


The Housing First model can provide a housing solution for service users should have at least two of the following needs in addition to homeless:

•           Entrenched Rough Sleeper

•           Those affected by poor Mental Health

•           Those with a history of Offending

•           History of domestic abuse

•           Those who are serially excluded from services

•           Those with substance misuse