Coronavirus: Latest information and advice 

Homebreadcrumb separatorHousingbreadcrumb separatorFinding a homebreadcrumb separatorCoronavirus (COVID-19) Information and advice

Coronavirus (COVID-19) Information and advice

Safety and Well-being

Walsall Council have closed their doors to the public until further notice on 23rd March 2020.  The Housing and Welfare Service, will continue to provide emergency advice and assistance via telephone on 01922 652250 or email


Office hours: 8.45am to 5.15pm Mon to Thurs and 8.45am to 4.45pm on Fridays.


The night shelter in Walsall is also closed; however, we will continue to provide advice and support via

Office hours as above.


The following services are also available:


 Making Connections poster


Walsall Citizens Advice Bureau

Our Switchboard:  01922 700600 

Our website details:

We will continue to update our website with our latest information.

Generalist Service - Advice line:  0300 330 1159

Money Advice Service: Phone: 01922 700600 then choose option 1



Help To Claim Adviceline

England: 0800 144 8 444

England textphone: 18001 0800 144 8 444

Advisers are available 8am to 6pm, Monday to Friday. 


Help To Claim  Webchat

Chat is usually available 8am to 6pm, Monday to Friday. If no advisers are available the chat box won't appear.


BBO Family Matters: 01922 700645