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Roads and Footways

Highway Services during COVID-19 (coronavirus)

During the COVID-19 emergency Walsall Council is working hard to maintain key front line public services and, like many other businesses and service providers, we are facing challenges with self-isolation, government restrictions and impact on our staff.

Walsall’s highway network is playing a vital role in ensuring that key workers can travel safely to and from work and the reliable deliveries of essential supplies. It is vital that our roads, verges and public rights of way are safe for use, both during lockdown and as we emerge from this difficult period. There is national recognition that we cannot afford to let our road structure deteriorate and an unmanageable backlog of maintenance work develop for the future.

We are committed to keeping the highway network safe and moving, however, ensuring the health, safety and wellbeing of our workforce and the travelling public is essential.

Highway inspections

We are maintaining our regime of highway safety inspections to monitor the condition of the roads and footways and ensure that we pick up any safety critical defects in a timely manner.

If you notice a pothole or other highway defect that may pose a risk the safety of road users and pedestrians please report it to us using our online web form.

A Highway Inspector or Engineer will inspect the defect and arrange any repairs or other works that may be necessary.

We have suspended all face-to-face meetings with customers until further notice to protect both our staff and our residents. However, if you would like to discuss a concern with a member of the Team please call our Contact Centre on 01922 650000. Our friendly agents will be happy to assist you. If they are unable to do so they will pass your details onto the highways team who will contact you within 5 working days.

Highway maintenance and improvements

We are prioritising the following activities:

  • essential road maintenance including pothole repairs and drainage cleansing
  • safety improvements
  • essential planned works including resurfacing, micro surfacing and surface dressing which need to be completed during the drier months
  • critical junction improvements which will increase capacity when the pandemic is over

Any works that do not meet these criteria, or that cannot be completed in a way that maintains social distancing, have been suspended until further notice to protect our workforce and ensure resources are available to maintain priority services.

All sites are being regularly checked to ensure that they are operating in accordance with Public Health England guidance. If it becomes apparent that a specific site or type of work cannot safely continue, the site will be made safe and the works will be suspended.  

We maintain 842km of roads and associated infrastructure including footways, drains, bridges, signs, lines and safety barriers. Highways England is responsible for the borough’s motorways and trunk roads including the M6 and A5.

We are committed to the effective management of the highway network not only now but for future generations. We carry out inspections, maintenance, repairs, renewals and improvements to maintain highway safety and facilitate reliable journeys. However, we have to work within the limitations of our budgets and therefore highway safety is always our first priority.

Our Highway Asset Management Policy, Highway Asset Management Strategy, and Maintenance Management Plan provide an integrated framework through which we deliver highways maintenance across the Borough. We aim to optimise resources, manage risk and ensure that we invest our budgets wisely now and for the future.

If you require any of our highways maintenance documents in an alternative format or would like to comment on the approach taken by the Council, please contact us by email.