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Health and social care

Adult social care charging policy

Details about how the council works out what adults can afford to pay towards the cost of the services they receive.

Walsall Community Living Directory

Visit the directory to see everything available within your local community. 

Personal budgets and direct payments

Direct payments are monetary payments to help promote independence, choice and control.

Contact information:

Before contacting us, please check to see if we can answer your question from our online information.

  • Address:

    Walsall MBC, Adult Social Care, Civic Centre, Darwall Street, Walsall, WS1 1TP

  • Phone:

    0300 555 2922

    Textphone: 07919 014 925

  • Email:

    initialintake@walsall.gov.uk

Walsall residents urged to take care during exceptional hot weather
Charlotte Gough

Walsall residents urged to take care during exceptional hot weather

Walsall residents are being urged to plan ahead and take extra care as extreme heat is forecast from this weekend into early next week.  

The Met Office has issued a ‘Level 4 – Emergency' alert for the West Midlands. A hot spell is likely to develop from Sunday, followed by an exceptionally hot spell on Monday and Tuesday, leading to widespread impacts on people and infrastructure. Temperatures are expected to decrease from Wednesday onwards. 

During this period: 

  • Residents are asked to ensure their bins are out for collection by 5.00am on Monday and Tuesday as collections may take place earlier than they usually do. 

  • Our Customer Experience Centre will be taking reports of emergencies and working with service areas to ensure we respond effectively and in a timely manner. 

  • Our services are expected to be extremely busy during the heat wave. Please bear with us and only call in the event of an emergency. This will help us prioritise effectively and return to business as usual more quickly. 

  • The decision to close a school lies with the leadership team and governing body for each school. The council has been working closely with schools in the borough by sharing public health advice regarding the predicted hot weather. Schools will put in place whatever is needed and appropriate to their environment to ensure the health and wellbeing of their staff and pupils. 

Stephen Gunther, Director of Public Health said:  

“As we are entering a period where very high temperatures have been forecast, it is important to look out for each other, especially older people, those with underlying conditions and younger children who may need help to keep cool. Close curtains on rooms that face the sun to keep indoor spaces cool. 

“The hottest hours of the day are between 11:00am and 3:00pm. If you do need to go outside in the heat, keep cool, apply sun cream, wear a hat and drink plenty of water to stay hydrated. Cars can get hot, so never leave infants, young children or animals inside a parked vehicle.  

“If you or others feel unwell, get dizzy, weak or have intense thirst move to a cool place, rehydrate and cool your body down. Call NHS 111 or in an emergency dial 999. 

“By looking out for each other and keeping up to date with the weather forecast, we can beat the heat and enjoy the weather safely.”  

ENDS

Notes to editor: 

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