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Health and social care

Fairer charging

Details about how the council works out what adults can afford to pay towards the cost of the services they receive.

Walsall Community Living Directory

Visit the Walsall community living directory to see our everything available within your local community. 

Personal budgets and direct payments

Direct payments are monetary payments to help promote independence, choice and control.

Contact information:

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  • Address:

    Walsall MBC, Adult Social Care, Civic Centre, Darwall Street, Walsall, WS1 1TP

  • Phone:

    0300 555 2922

    Textphone: 07919 014 925

  • Email:

Making caring ‘visible and valued’ this Carers Week (7–13 June 2021)

Carers Week is an annual awareness campaign that celebrates and recognises the vital contribution of the UK’s unpaid carers. An unpaid carer is someone who provides unpaid care and support to a family member or friend who has a disability, mental or physical illness, substance misuse issue, or who needs extra help as they grow older.

Councillor Rose Martin, Portfolio Holder for Adult Social Care, Walsall Council said, “Caring will touch each and every one of us in our lifetime, whether we become a carer or need care ourselves. Whilst caring can be a rewarding experience, it can also have a huge impact on a person’s health, finances and relationships.”

“The Council is supporting the call to individuals, services and organisations to do their part in Making Caring Visible and Valued – recognising the contribution made by carers and helping them get the practical, financial and emotional support they need to care for a loved one.”

“There is a range of ways in which the Walsall Carers Centre can offer support to carers in the borough and I encourage all carers to get in touch and find out more.”

“A Carers Steering Group will be launched on 17 June 2021 to take forward a range of projects to support carers in the borough with a view to commission further carers services commencing in July 2022 building on the work of the carers centre.”

Andy Hawes Walsall Carers Centre said "We work with around 2000 unpaid carers in Walsall that are providing unpaid care and support to a family member or friend who has a disability, illness, mental health problem.” 

"Each and every one of them is doing an incredible job during the COVID 19 pandemic, and our Carers Centre want to give them as much help as they can at this time. If anyone needs help – or just a friendly voice to chat to – please do not hesitate to give us a call."

During Carers Week 2021 Walsall Carer’s Centre is inviting health and care services, schools, employers and businesses across the community to recognise the vital contribution made by unpaid carers in the borough of Walsall. During Carer’s Week they hope re-open our face to face contact with Carer’s.

The centre has been contacting carers by telephone during the COVID-19 pandemic, creating a ‘Wednesday at One’ weekly virtual get together for carers to informally chat.

During Carers Week, the centre is starting a Carers Breakfast Club on Tuesday mornings, a Carers Coffee Break on Wednesday mornings, Carers Afternoon Tea on Wednesday afternoons, with Tai Chi for Carers on a Thursday morning.

Young Carers will be given an opportunity to join an outing to a local theme park as a Carers Week treat. Prior to the pandemic, Support Group’s used to meet monthly, however in recognition of the difficulties and isolation experienced by Carers over the past 12 months, these weekly activities will enable carers the choice of how much interaction they feel comfortable with following the relaxing of restrictions.

Information, advice and guidance is available from Walsall Carer’s Centre by calling 01922 610810 or by email at Further information is available on the Walsall Carers website:

If you or someone you know is a young carer and needs advice and information, or if you are a school or organisation that would like to be more involved in supporting young carers, or for more information please contact Donna Ricketts on mobile 07506 092870 or email

For some, taking on a caring role can be sudden: someone in your family has an accident or your child is born with a disability. For others, caring responsibilities can grow gradually over time: your parents can’t manage on their own any longer or your partner’s mental or physical health gradually worsens. The amount and type of support that carers provide varies considerably. It can range from a few hours a week, such as picking up prescriptions and preparing meals, to providing emotional support or personal care day and night. For Carers Week 2021 charity Carers UK is joining forces with Age UK, Carers Trust, Motor Neurone Disease Association, Oxfam GB and Rethink Mental Illness to help raise awareness of caring around the country.



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